I am a skilled Network Operations Center Engineer with a strong ability to adapt to new environments, solve complex problems, and learn new technologies and concepts quickly. In my previous role, I was responsible for ensuring application uptime through monitoring, escalation, and bug tracking, and have successfully deployed code changes that impact over 2 million users. In my previous roles, I have excelled at managing incident communications, providing triage for servers, applications, and critical systems, and assisting in the monthly patching of production and non-production environments to ensure compliance with company policy. I hold a Bachelor of Science degree in Interdisciplinary Studies and am a Certified Microsoft Technology Associate. I am passionate about personal development and am eager to continue learning and growing in my career.