Responsible for all facets of strategy, operations and services, program and people management, and execution including key business outcomes, patient and provider experience, client satisfaction, team member management, training, and growth of services and clinical programs. - Responsible for > $12.5 million dollars of revenue annually.- Year over year growth of $2.0 million in 2021 across 3 clients and 6 health centers. - Successfully stewarded 10 implementations including 2 new clients, 3 new sites, and 7 expanded service lines.- Actively led collaborative sales processes with multiple clients for addition of 7 service lines which increased base revenue by $1.2 million annually.- Strategic and thoughtful reliance on data utilization and proven history of delivering insights to internal and external stakeholders with varying levels of data comprehension.- Adept management of 9 direct reports and 70 indirect reports with keen ability to identify and harness talent.- Experienced collaborator with internal and external partners with an aptitude for identifying unique solutions for challenging problems.- Named to multiple internal project teams to advise on and support corporate initiatives including how to deliver ROI calculations to clients in QBRs. - 2021 DCO of the Year for the Central Region.

Provides administrative leadership through the development and monitoring of all strategic, operational, and marketing plans for the occupational medicine, employer health clinics, and telehealth service lines, which includes 5 employer on-site clinics, statewide mobile unit, and stand-alone occupational health clinic.• Successfully designed RFP response for 4500 employee client. Implemented $4 million dollar contract with organization in November, 2016 and opened stand-alone employer clinic in March, 2017.• Supervise staff of three managers, two physicians, five advanced practice clinicians, and 27 supplemental staff, including training, development, corrective actions, scheduling, and counseling.• Responsible for nine separate budgets totaling 5.1 million dollars annually.• Obtained 45 new employer occupational health contracts within first 12 months. Year over year annual revenue increased 35%.• Led the development of employer model for telehealth program which led to five employer contracts equaling $250,000 annual revenue signed in FY17 and being recognized with the Leadership Award for Improved Care for Underserved Populations in Telehealth.• Inherited an “at risk” organizational contract that required changes in processes, vendor contracts, and weekly meetings to resolve concerns over performance. Eliminated “at risk” designation after six months of corrective actions being performed.

Provided tactical, manufacturing-based, human resources strategies in the areas of vendor management, diversity and inclusion, and employee development. Oversaw the requisition and placement process (approximately 125 requisitions per year) for six global divisional facilities employing 4,000 employees in North America, Europe, and Asia. Kept employees abreast of corporate diversity and inclusion initiatives and updated senior management on the progress/success of same. Key Accomplishments: • Supervised a community internship program that trains four high school students each semester and achieved cost savings of up to $350,000 through projects the students managed.• Procured medical contract services worth $650,000 per year for the South Milwaukee facility including RFPs, contract negotiations, financial analysis, and onboarding of a new service provider. • Added multiple benefits, including travel immunizations, massage therapy, onsite wellness physicals, and an onsite work hardening program.• Saved $225,000 per year, slashed worker’s compensation costs 38%, and decreased recordable injury frequency by 65%.• $9,000 of the yearly savings came from insourcing hearing exams. • Identified and implemented cost savings measures for the South Milwaukee facility’s dining program valued at an annual cost savings of $175,000.• Executed cost structure changes to medical services in Decatur that led to an annual savings of $148,000. • Developed and implemented a move letter informational program that identifies key employee data topics (work restrictions, injury history, performance history, attendance records) for supervisors with new employees.• Developed a restricted duty employee return to work procedure that included the elimination of permanent position department and assignment of 20 currently placed employee into cost efficient positions.

Provided human resources-related legal, regulatory, and procedural advice to managers and employees. Assisted with performance management issues, including the provision of methods and approaches to resolve work-related problems with employees. Counseled and disciplined employees. Developed strategies for recruiting and advertising via print, media, and online outlets. Key Accomplishments:• Recruited for and filled 60+ openings during first three months of employment and more than 450 employees, total, in eight states (IL, WI, OH, GA, NC, AZ, TX, and IN).• Developed a successful recruiting and retention strategy that slashed turnover from 135% in 2008 to a division best of 48% by the end of 2011. • Analyzed wage data information and designed a compensation plan for new and existing employees that led to a cost savings of $256,000 in its first year.

Performed benefit administration, including claim resolution, change reporting, employee education meetings and contact with benefit vendorsAnalyzed, selected, and implemented a new company wide health, dental, and vision benefit planRewrote company employee manual, including outdated policies to be in compliance with state and federal lawsAnalyzed employment trends/patterns such as turnover, retention, reason for leaving through exit interviews, position openings, and expenses for advertisement Analyzed company compensation policies and recommended changes as appropriate to establish and maintain competitive rates

Assisted in development of policy and coordination of reporting, training, recruiting, and compensationPrepared weekly payroll for all corporate facilitiesParticipated in the start up efforts of a new facility in Pennsylvania, 2006Provided support for all human resource needs for Pennsylvania facility including recruitment, orientation, and benefit administrationAddressed, counseled, and resolved employee concernsMaintained and stream-lined performance evaluation program

Coordinated and participated in the recruitment, selection, and orientations of all new Team MembersHandled all scheduling and payroll functions of the storeDeveloped and implemented a corporate wide Payroll to Sales program with the use of Excel, Word, and Access that saves the corporation 300,000 dollars a year.Decreased turnover store wide by 24% Was the sole recruiter for over 150 positions with seasonal ramifications