Daniel Reihana Email & Phone Number

Australia

Australia

Sydney, New South Wales, Australia

ACS is the peak Professional Association for the technology sector in Australia, representing over 55,000 members in the government, business, research and educational institutions. Reporting to the CEO, I lead nearly 33 per cent of the organisation’s staff and approximately 25 per cent of the total operating budget. I provide shared services support across all ACS divisions, maintaining direct relationships with approximately 200 of the 250 elected members and volunteers through the national governance structure. I also serve as CEO when the incumbent is on leave or overseas.Notable Achievements:• Increased overall revenue from $18.6 million in FY2014-15 to $50 million in FY2019-20 in collaboration with the CEO by diversifying income streams through new services and products.• Drove tremendous organisational growth over five years:o Led five consecutive years of membership growth from 18,000 members in FY2014-15 to 55,000 members in FY2019-20;o Increased employees from 60 staff to 180 staff;o And increased the asset base from $15.8 million in FY2014-15 to $46.7 million in FY2019-20.• Successfully managed the largest internal team in the organisation, dispersed across every Australian state and territory.o The 13 direct reports included eight State Managers; the National Brand and Marketing Manager; National Events Manager; the Strategic Partnerships Manager; and others. o The full team consisted of 90 staff members including 60 full-time indirect reports and 30 contractors and casual staff.o The team included all legal staff in the organisation.• Led a four-year organisational digital transformation and oversaw company-wide change management to replace all core systems with a new technology stack.o The new technology stack included Salesforce for CRM and membership; Adobe Experience Manager for CMS; Adobe Campaigns for direct messaging; various vendors and plugins; four separate LMS systems; and Canvas and Litmus.

MEGT is Australia’s largest non-government Apprentice Support Service provider operating for over 35 years in every state and territory servicing more than 500k employers and over one-million apprentices and trainees. I reported to the General Manager and was responsible for restructuring and re-positioning MEGT’s Australian Apprenticeship Support Services division, identifying new business opportunities, developing and implementing the new operating model, executing the change management strategies, and driving business systems transformation initiatives.Notable Achievements:• Collaborated with the GM to lead and secure MEGT’s largest bid for the five-year Commonwealth Government tender for Australian Apprenticeship Support Services worth over $110 million.o This included continuously pivoting from strategy to tactical to operational leadership over all Australian states and territories.o The project involved setting the tender strategy; developing the new service delivery model; engaging with external partners and internal business units; conducting tender workshops with various national stakeholders; planning and co-writing the response; securing respective evidence and supporting artefacts; and managing project budget, scope and time.• Led and built capability of the National Fee for Service, Compliance and Training teams across the division with direct revenue responsibility of $12.8 million and 39 staff, including two direct reports.o Increased productivity by 34 per cent in the first year of the contract from the previous year.• Delivered the organisational system replacement and business transformation project to restructure the operating and service delivery model in preparation for the new contract and for greater integration opportunities with other internal divisions.• Oversaw the annual budget and business plan strategy to establish organisational productivity metrics and key performance indicators.

Sydney, New South Wales, Australia

Campbell Page is a not-for-profit organisation that delivers various employment and community services, including in disability employment support, youth homelessness, indigenous employment, and fundraising.I reported directly to the CEO and was responsible for leading the development and design of strategic revenue generation initiatives set out in the 2012-2020 Strategic Plan, both in Australia and Europe. The core areas of focus were government tenders; private philanthropic funding; corporate sales; supply chain development; social enterprise creation; and government relations and policy.Notable Achievements:• Contributed to an increase in revenue from $80 million to $200 million across all Campbell Page divisions and created $30 million through philanthropic activities such as fundraising, donations and bequests. • Successfully led initiatives that secured a five-year, $22 million employment project with the Commonwealth Government on Palm Island, establishing a community social enterprise with turnover of $300k.• Successfully secured 500 roles to be filled with Linfox through the Employment Services Team, which was the largest corporate client secured in Campbell Page’s history.

Mission Australia is a national charity that provides services to assist with homelessness, crisis and prevention, mental health, substance abuse and dependencies, and people from disadvantaged backgrounds. This senior leadership role was in the Employment Solutions division reporting to the Executive Leader. I was responsible for leading the design of government relationships, policy development in Australian unemployment and under-employment, national business partnerships, and project management of the division-wide tender for the national employment services contract.Notable Achievements:• Project managed the organisational redesign project to re-architect the Employment Solutions division of 1,500 staff across 213 offices throughout Australia to prepare for the employment services contract and service delivery model. o This involved significant organisational redesign, change management, project management, stakeholder consultation and training and adoption components across a diverse range of stakeholders. o The project was delivered on time and on budget, contributing to successful programme tender bids for employment services, community services and education services that secured contracts to the value of $560 million and opened up 100 new offices around the country.• Led projects and programme tender bids for employment services, community services and education services that secured additional contracts to the value of $130 million.• Improved retention rate to 77 per cent for employers nationally from 55 per cent the previous year, with approximately 8,000 more employers engaged from the previous year

The core function of this role was to work with the Employment Solutions Senior Leadership Team to project manage aspects of the integration of the Apprenticeship Programs business unit into the wider Employment Programs business unit.

This position was a senior leadership role reporting to the Apprenticeships Solutions General Manager. The primary responsibility for this position was to manage the NSW/ACT/VIC Apprenticeship Programs teams to increase profitability and grow market share.

This position was a senior leadership role to establish and develop a National Accounts Team within the Apprenticeship Programs business unit. The role enabled me to report to the Apprenticeships Solutions General Manager and was a newly created position to provide a strategic service offering to key clients and to increase profit and market share across the country.

This role was designed to act as a change agent to manage and redesign the Sydney sales team to increase sales and revenue.

This role involved managing a small team to ensure the NSW/ACT Apprenticeship and Education Programs division remained within a designed performance framework including key success factors measured around financial, contractual, people and organisational key performance indicators and/or addressing underperformance with the division to develop both remedial measures and proactive solutions.A major component of this role included specific strategic projects including establishment and closure projects such as the closing down of businesses/business units or the research and tendering for new business opportunities such as the Australian Apprenticeships Programs contracts.Most of the activity within this team was related to short term operational projects including assisting business units with operational issues, monitoring or auditing, reporting on performance to the business unit on the key business drivers and assuming management of particular services and divisions to stabilise and increase their performance.

This position was responsible for leading the NSW/ACT Team for this Victorian based employment and education provider to grow the client base and revenue to sustainable levels.

Certificate Iv, Human Resources Management

Bachelor Of Business, Human Resources

Partial