Daniel Richard Email & Phone Number

London, England, United Kingdom

Overseeing Company strategy, Budgeting, Managing Suppliers and Partners, Networking and Infrastructure, Marketing and Sales, HR Performance Reviews and Rewards.Marketing & Sales• Setup and maintain policies and procedures• Acquire new Customers• Oversee content creationHuman Resource• Manage the staff in the company.• Recruitment and interviews• Create HR policies.Accounting• Monthly and Yearly Budgeting• Streamline process enabling cost control and savingsDevelopment• Analysing requirements.• Coordinate with Technical Head and Project managers with implementing new features.

Tiruchirappalli, Tamil Nadu, India

• Manage multiple teams.• Interview new candidates for the post• Coordinate between the Client, Teams and the Management.• Fulfil the Client's requirements.• Create and maintain SLAs• Generate weekly reports for the management on Performance, Issues raised and Software upgrades• Analyse custom development requirements of the Client and coordinate with the Development team.• Set up CRM software for the entire company (Marketing, Sales and Support)• Set up policies and procedures

Trichy, India

• Analysing the requirements and creating test cases using black-box testing and regression testing.• Coordinate between the software developers and users; • Implement automation testing for Web Application software using C# and Selenium.• Discuss issues and provide suggestions/plans to improve the quality of the product.

Trichy, India

Headed the processing of payroll for a client and fulfilling their requirements on the product• Manage a team of 5 members to provide back office processing support for UK Client• Train new recruits in BPO.• Coordinate between the Client and the Management.• Make sure that the Client's requirements are fulfilled.• Create and maintain SLAs• Generate weekly reports on the performance of the team• Analyse and report the issues

Trichy, India

Developed a web application along with a team, for the storage of data• Coordinate with the team of developers• Develop a web application both front end and back end.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Technology (Btech), Information Technology

Computer Science