Customer Service. Work in conjunction with the New York City Department of Buildings to file and approve proposed jobs.

Strategize with clients on how to file and approve jobs at New York City Department of Buildings.Use critical thinking to identify solutions that will eliminate any unnecessary steps and save time at Building Department. Prioritize the tasks that need to be completed each day and devise plan to accomplish them. Adapt to constantly changing service levels and rules enforced by Building Department. Establish lasting relationships with architects, contractors, and building owners to ensure stability for company going forward. Perform ongoing quality control to identify and suggest needed improvements to company president.

Working with a small team of senior Phonathon associates, we oversaw the Loyola Phonathon operation which played an integral part in keeping alumni connected with the current happenings at Loyola and getting them involved in the future development of the school. We also made sure to keep the associates engaged and developed strategies as to how the could succeed in meeting their goals.

Volunteered once a week to run an hour long campus radio show with two co-hosts. Played some of our favorite music as well as music we believed the campus community would enjoy.Promoted campus events/news as well as talked about local news around Baltimore.Hosted guests and campus leaders in studio to offer alternative views on the music we enjoyed playing or to talk about things they were involved in on campus.

Processed applications for United States passports, hunting licenses, and municipal parking permits.Ran mobile events for auxiliary child safety program in neighborhoods within township for parents to register their children in case of an emergency.