Daniel Ristovski Email & Phone Number

Singapore, Singapore

• Managing a team and safety of recreational water facility operations (pools, water slides)
• Ensuring all operating procedures and public health requirement standards are met
• Managing the Lifeguard Training Program and the First Aid Training for all lifeguards, to ensure a high level of competence is maintained at all times through training and auditing
• Training and certification of the crew prior to becoming certified lifeguard staff or supervisor
• Following standards for pools, daily inspection of facilities, reporting of maintenance issues
• Managing by observing and supporting operations with a strong focus on Safety & Security

Dubai, United Arab Emirates

• Ensured guests receive prompt service, and resolved any guests’ complaints quickly
• Provided high customer service, generated revenues by selling sports & leisure activities
• Led plans and executed budget set for the department under the Sport & Leisure Director
• Ensured Team Leaders, Lifeguard, and First Aid training requirements are directed
• Maintained high standards of safety and skills to meet guides of Ellis & Associates Program
• Followed policies and procedures to promote a healthy and safe workplace

Dubai, United Arab Emirates

• Provided high standard service at beach and pool areas, generated revenues with cabanas and water sports rent out, up-sell and cross-sell sports and leisure activities and treatments
• Led training programs and trained staff to become Ellis & Associates certified lifeguards
• Managed by walking around to ensure the cleanliness of pools & beaches is up to standards
• Responded to any emergency within the designated area of operations supervision
• Took control of the situation and provided First Aid by maintaining a personal protection
• Provided feedback and assisted colleagues to complete individual development plans

Dubai, United Arab Emirates

• Managed daily operations of the Wild Wadi Water Park and Beaches, and the Aquatic Safety Program to ensure the highest level of guest and colleague safety and satisfaction
• Responsible for managing the Lifeguard Training Program for all lifeguards to ensure a high level of competence is maintained at all times through training and auditing
• Trained new colleagues to become Ellis & Associates International certified lifeguards
• Oversaw external audits led by Ellis & Associates, provided feedback and action plan
• Created lessons for Lifeguard Training and conducted training to develop Lifeguards
• Monitored review of S.O.P’s and Company Policies and its communication to colleagues

Greece

• Led 10 employees to ensure best guest satisfaction and high standards of cleanliness

Chichester, England, United Kingdom

• Managed 10+ colleagues, organized daily shipments and controlled quality of products

Online Managerial Courses, Business Administration And Management, General

Bachelor Of Science - Bs, Ethnology