Daniel Ristovski Email & Phone Number

Singapore, Singapore

• Managing a team and safety of recreational water facility operations (pools, water slides)• Ensuring all operating procedures and public health requirement standards are met • Managing the Lifeguard Training Program and the First Aid Training for all lifeguards, to ensure a high level of competence is maintained at all times through training and auditing• Training and certification of the crew prior to becoming certified lifeguard staff or supervisor• Following standards for pools, daily inspection of facilities, reporting of maintenance issues • Managing by observing and supporting operations with a strong focus on Safety & Security• Ensuring a Lifeguard team delivers outstanding customer service to guests • Development, training, and work schedules for related employees compliant with ILO policy• Conducting performance reviews for all lifeguard staff & supervisors per SQM policies• Managing that assigned budget is achieved, maintaining the order of supplies & equipment • Ensuring required aquatic safety checklists are met and creating reports as per SQM

Dubai, United Arab Emirates

• Ensured guests receive prompt service, and resolved any guests’ complaints quickly • Provided high customer service, generated revenues by selling sports & leisure activities• Led plans and executed budget set for the department under the Sport & Leisure Director• Ensured Team Leaders, Lifeguard, and First Aid training requirements are directed• Maintained high standards of safety and skills to meet guides of Ellis & Associates Program• Followed policies and procedures to promote a healthy and safe workplace • Communicated to coworkers to ensure safe operations of the Aquatic Safety Program • Ensured administrative documents, checklists, safety inspections, and reports are done

Dubai, United Arab Emirates

• Provided high standard service at beach and pool areas, generated revenues with cabanas and water sports rent out, up-sell and cross-sell sports and leisure activities and treatments• Led training programs and trained staff to become Ellis & Associates certified lifeguards• Managed by walking around to ensure the cleanliness of pools & beaches is up to standards• Responded to any emergency within the designated area of operations supervision• Took control of the situation and provided First Aid by maintaining a personal protection• Provided feedback and assisted colleagues to complete individual development plans

Dubai, United Arab Emirates

• Managed daily operations of the Wild Wadi Water Park and Beaches, and the Aquatic Safety Program to ensure the highest level of guest and colleague safety and satisfaction• Responsible for managing the Lifeguard Training Program for all lifeguards to ensure a high level of competence is maintained at all times through training and auditing • Trained new colleagues to become Ellis & Associates International certified lifeguards• Oversaw external audits led by Ellis & Associates, provided feedback and action plan• Created lessons for Lifeguard Training and conducted training to develop Lifeguards• Monitored review of S.O.P’s and Company Policies and its communication to colleagues• Ensured equipment is safe, properly used, and maintained by a high standard of hygiene• Liaised with colleagues to ensure all lifeguards receive complete training & orientation

Greece

• Led 10 employees to ensure best guest satisfaction and high standards of cleanliness

Chichester, England, United Kingdom

• Managed 10+ colleagues, organized daily shipments and controlled quality of products

Online Managerial Courses, Business Administration And Management, General

Bachelor Of Science - Bs, Ethnology