Daniel Riveros Email & Phone Number

Experienced logistics transportation professional with a strong track record of success in the USA market. Over the past 2 years, I have improved my skills in managing diverse logistics operations, specialized in drayage services, LTL (Less than Truckload), and FTL (Full Truckload). My dedication to providing exceptional customer service has been a driving force throughout my career, with 3 years of experience placing the needs of clients and service as my top priority.As an industrial engineer, I bring a unique perspective to the logistics industry. My academic background has equipped me with a strong analytical mindset and a keen eye to improve logistics processes. This knowledge allows me to identify opportunities for cost reduction, route optimization, and supply chain streamlining.In my role as a logistics transportation specialist, I have successfully managed end-to-end operations, collaborating closely with carriers, shippers, consignees and warehouse teams to ensure timely and efficient delivery of goods. Through my expertise in utilizing transportation management systems (TMS), I have effectively tracked shipments, resolved issues promptly, and maintained accurate documentation.My ability to build and nurture strong relationships with carriers has resulted in successful negotiations, leading to gaining favorable contracts, competitive rates, and exceptional service agreements. I continuously analyze transportation data, generating valuable insights to identify trends, make informed decisions, and drive improvements in the overall logistics process.In conjunction with my logistics experience, I have also spent 3 years dedicated to providing exemplary customer service. Through my role as a customer service representative, I have demonstrated exceptional interpersonal skills, effectively addressing inquiries, resolving issues, and ensuring overall customer satisfaction. My commitment to understanding and meeting the unique needs of clients has consistently earned positive feedback and long-lasting relationships.If you are seeking a results-driven logistics professional with expertise in transportation operations, customer service, and a background in industrial engineering, I invite you to connect with me. Let's explore how my skills and experience can contribute to your organization's success.