• Organize and execute assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns) according to client’s requirements.• Meet with assigned clients when needed and perform an initial assessment of their business needs.• Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports)• Analyze and interpret data to unearth weaknesses and problems, and define the causes.• Formulate recommendations and solutions with attention to the client’s wishes, capabilities and limitations forming concise reports.• Present findings and suggestions to clients with ample justification and practical advice.• Develop detailed business plans to drive small or radical changes.• Assist the client in implementing the plan and resolve any occasional discrepancies.• Provide guidance for any occurring problems and issues.

• Manage all restaurant operations.• Develop and implement sales, marketing and advertising campaigning.• Build up event planning service as a separate revenue stream.• Grow and manage Food Truck operations as a separate revenue stream.• Hire and train employees to ‘Gold Standard’ excellence.

• Selected as Brand Ambassador for the company’s new business-to-business products and services, including mobile applications, ERP systems, EDI order methods and other e-commerce solutions.• Developed market penetration strategies on a national scale targeting top tier customers ($10 million+ a year).• Performed presentations and demonstrations to clients.• Aligned e-commerce solutions with a detailed understanding of clients’ products, services, market, industry, and competition.• Positioned our team as solutions and consultative sellers.• Established customer-focused partnerships to earn and retain long-term trust and loyalty.• Trained Customer Experience Managers throughout the United States to promote e-commerce solutions.• Provided guidance to Customer Solutions Managers to drive business-to-business sales.• Provided Tier II support for all four businesses support centers in the United States.• Served as a Subject Matter Expert in the Hybris Management Console, Endeca and Eclipse ERP System.• Provided technical and sales training to inside and outside Sales Representatives.• Consistently exceeded sales goals while dramatically improving customer retention rates.

• Worked closely with emerging markets around the world to build the Subway brand by communicating Subway’s core brand equities across several communication vehicles.• Developed training materials for Marketing Coordinators and Ad Reps working in various countries to help better execute global marketing initiatives.• Provided direct input on nutritional direction in each country in order to communicate the brand’s core equities to markets with little or no brand penetration.• Worked closely with Brand Manager and Senior Brand Manager to develop resources for international markets (i.e. Brand Style Guide, Virtual Window Kits, TVCs).• Provided support for all regional and in-country marketing teams on their day-to-day marketing initiatives.• Attended Advertising Review Board Meetings in order to review strategic, creative and legal aspects of advertising in many international countries.• Measured the effectiveness of market penetration and branding strategies.• Partnered with sales teams to ensure that marketing initiatives supported sales objectives.

• Created resources for emerging markets to help Marketing Coordinators and Ad Reps to efficiently carry out marketing programs.• Created an emerging market guide to educate international marketing offices on how to build the brand in emerging markets by communicating Subway’s core brand equities to consumers.• Worked with analytics team to analyze program data and create presentations for conventions and field meetings.• Gathered program information from top 15 most developed countries to deliver weekly report to Subway executives.• Developed Program Reviews to measure the success of program in various markets around the world.• Measure the success of programs relative to market expansion and revenue growth.• Used analytics to take a proactive versus reactive response to risks and opportunities, and as a baseline for continuous improvement.