Daniel Robin Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Efficiently plan, coordinate, and oversee administration workload to ensure that operational requirements are met.• Ensure that relevant policies, standards, and procedures are being applied and adhered to by monitoring and controlling administration documentation.• Communicate relevant information to required stakeholders and maintain prompt delivery and acceptance of administration documents.• Implement and manage administration systems through coordination with IT support teams, generating reports, and ensuring efficient data analysis and retrieval.• Resolve queries and complaints from customers, staff, and stakeholders to provide excellent customer service for administration-related issues.• Oversee timely processing of transactions, billing, manuals, and documents while liaising with external vendors as required.• Maintain and support the department's database on assets, supplies, and facilities, and escalate any areas of concern.• Execute leave distribution and manpower resource deployment for the department.• Supervise and manage operational aspects of the administration section, such as timekeeping, transportation, security access, mail handling, passes, and permits.• Process inquiries regarding training programs and act as liaison for program manager with relevant stakeholders.

Dubai, United Arab Emirates

• Plan, organize, and oversee the operational logistics of the organization, including establishing work schedules and procedures, resolving work-related issues, and submitting progress reports.• Prepare shift reports and coordinate activities with other departments to ensure seamless operations.• Accountable for maximizing the utilization of resources by optimally allocating key operational resources during ground operations.• Utilize and maintain corporate resource information repositories, databases, decision support tools, strategies, processes, procedures, and reports to ensure accurate resource allocation.• Maintain a thorough understanding of workload forecasting and continuously improve work processes to achieve business results.• Provide regular and ad-hoc reports to make staffing, scheduling, and other planned event adjustments that enable the workforce to meet customer requirements and operational demands.

Dubai, United Arab Emirates

• Receive and action pilot requests on VHF frequency related to ground service requirements and communicate the information to relevant stakeholders.• Monitor inbound flights for Dubai (DXB) and Al Maktoum International Airports (DWC) and update the business system with flight status to alert ground operations.• Monitor the real-time stand monitoring system to identify critical aircraft stands and provide necessary flight updates to the Dubai Airports team.• Coordinate and communicate with all stakeholders to ensure all resources are allocated, equipped, and ready to conduct required activities.• Implement the tow plan and ensure the on-time performance of Emirates tows.• Minimize and control tow delays through active coordination with relevant dnata teams.• Conduct regular audits of ground service operations to identify areas for improvement and ensure compliance with safety standards and regulations.• Develop and maintain strong relationships with airline partners, suppliers, and airport authorities to facilitate smooth operations and resolve issues quickly.• Collaborate with the ground operations team to develop and implement strategies for optimizing ground service operations and improving customer experience.• Ensure that all ground service activities are performed in accordance with company policies, procedures, and service level agreements.• Provide timely and accurate reports on ground service operations to senior management, highlighting trends and issues that require attention.

Dubai, United Arab Emirates

• Coordinate office activities and operations to ensure efficiency and compliance with company policies.• Supervise members of the administrative staff, delegate responsibilities, and monitor performance to improve productivity.• Manage emails, letters, packages, phone calls, and other forms of correspondence to ensure timely and effective communication.• Track and maintain office supplies to avoid interruptions in standard front office procedures.• Allocate staff to their work area and ensure day-to-day operational demands are met.• Facilitate effective trainings for aircraft engineers, technicians, and mechanics to improve technical skills and knowledge.• Interact with top management and participate in strategic planning activities to support business goals.• Execute tasks related to business development, costing, and budgeting to support company growth.• Procure necessary resources for staff to effectively manage their roles and responsibilities.• Handle unexpected mishaps and emergency issues with a sense of urgency and attention to detail.• Address staff queries and issues related to technical departments, manage their leaves, attendance, and overall administrative activities.

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Responsible for maintaining the safety and security of the ramp at all times• Adhere to airline policies, safety guidelines and maintain safe working conditions• Supervised ground crew responsible for loading/unloading of passenger baggage and cargo.• Ensuring ground crew are briefed before flights on positions to take and how the flight will operate.• Work in conjunction with other departments to ensure the on-time performance of flights.• Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks• Performing safety audits, counseling, and coaching employees when irregularities are found.• Reporting discrepancies that may exist both functional and mechanical on the ground support equipment.• Marshal aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft)• Communicate with shift managers and lead agents to manage daily flight schedules• Constantly communicate with flight crew personnel and other ground personnel• Performs post-landing and pre-departure checks of aircraft on the tarmac.

Dubai, United Arab Emirates

• Overhaul, maintenance, and repair of airframe components, power plants, aircraft communication, navigation equipment, and associated components in accordance with airline manuals, manufacturer’s manuals, bulletins, and orders.• Inspect aircraft for any component defects, break-outs, fluid leakages, etc.• Notifies the direct supervisor of any discrepancies or un-airworthy conditions found during the performance of the work assigned.• Perform routine maintenance and cleaning of aircraft interiors and exteriors.• Perform maintenance, disassembly, rework, repair, replacement, re-assembly, or adjustment of various aircraft components.• Perform compliance with environmental, health, and safety regulations.• Operate support equipment that is used in the removal and installations of major aircraft components.• Use, maintain and store company-provided tools and equipment in safe and proper manner.

Master Of Business Administration, Operation Management

Btech N.D. Aerospace Engineering

Aerospace Engineering

Science, Physics Chemistry Maths & Computer Science