Daniel Rogers Email & Phone Number

Oldwick, New Jersey, United States

New Brunswick, New Jersey, United States

• Worked with the Cross-Functional Data Governance Team, supporting the usage of various Data Capabilities.
• Utilized organizational skills to restructure established and oft-used file repository in a way that is accessible and easy to manage. Aligned view with others’ and transformed site to fit a new organizational model.
• Produced meaningful metrics regarding commonalities between multiple datasets belonging to different functions so that my team can best realize connections between functions and optimize ease of access downstream.
• Collaborated with other interns on a variety of tasks, including creation of a site to introduce ourselves and a redesign of slides to be presented to executives.

New Brunswick, New Jersey, United States

• Worked within the Global Services Business Unit as part of the Service Design and Enablement Knowledge Management team, providing exceptional global Contact Center Knowledge Management support.
• Facilitated the drive to empower customers by enabling efficient Self Service via the AskGS portal. This objective was achieved by maintaining and enhancing the Salesforce.com knowledgebase of help articles..
• Performed preproduction Salesforce Lightning software testing as part of a major upgrade to the core Salesforce Service cloud implementation. Identified and communicated knowledgebase system issues to be addressed.
• Delivered timely Salesforce knowledgebase quarterly report on content access frequency and cumulative article growth rates. Created impactful knowledge management metrics for Global Process Owners (GPO’s) to give an.
• Developed leadership skills through training in professional/management development and Design Thinking.

Somerville, NJ

In this fast-paced work environment, my role was to prepare foods based upon standard recipes and customer requests. I ensured safety and sanitation practices in the kitchen while preparing salads. When required, I delegated tasks related to meal prep, cooking and delivering food to diners in a timely fashion. I was dedicated to food quality control and.

Somerville, NJ

Worked to keep shelves well-maintained and well-provisioned. Job responsibilities also included tending to customers, providing recommendations, and performing other customer service tasks.

Bachelor'S Degree, Statistics

Activities and Societies: Deans List 6 semesters, Rutgers University Marching Band, Rutgers University Pep Band, Intramural Sports

High School