Daniel Rogers Email & Phone Number

England, United Kingdom

Great Amwell Nr Ware Hertfordshire

Since 2009 has led, managed and maximised the value created within an inspirational and cutting edge garden and leisure retailer, during which time the Company has been nationally recognised, including Gold Medal at the Chelsea Flower show, the Ruxley Rose and the Fiskars Sword of Excellence, with an annual turnover of £12M, • Managing a team of up to 30 staff within a nationally recognised garden and leisure retailer, with a focus on delivering an excellent customer experience.• Developing and maximising team capabilities.• Responsible for an annual turnover in excess of £2.2M. • Responsible for buying and introducing new products and maintaining stock levels.• Building and strengthening relationships with suppliers, which included overseas travel to Holland.• Merchandising of stock, so as to maximise return on investment.• Maintaining healthy margins and sales growth.• Communicating, ‘face to face’ and over the telephone, with an articulate and confident approach, to both customers and colleagues.• Receiving notable commendations from customers as evidence of high standard of customer service delivery.• Contributing positively to the morale within the Garden Centre.• Acting as Fire Marshall and First Aider.• Delivering Manual Handling training to approximately 100 staff.• An excellent attendance record.• Key holder.• Regularly deputising for the General Manager of the Garden Centre, responsible for in excess of 100 staff, including peers, and the operation of the entire site, including the shop floor, restaurant, café, animal garden, warehouse, cash handling and stock control.• Supporting the celebrity gardener, Diarmuid Gavin, with the building of a show garden at the Chelsea Flower Show in 2012, off the back of recognition from the Garden Centre Association Conference.

Great Amwell

Managing the Real Ice Rink, within the Garden Centre, which included staff recruitment, training, rostering, Health & Safety, risk assessments and market research, providing an exceptional customer experience to in excess of 55,000 customers each season.