Head iPlace’s People Pillar that comprises of Data Analytics, Finance, Human Resources, IT and Shared Services, Marketing, Professional Development, Quality and Transformation, and Talent Acquisition functions Guide every function to achieve their departmental goals Oversee HR strategy with a focus on internal hiring, succession planning, diversity and inclusion, benefits, safety programs, employee engagement, and retention Implement strategic plans for professional development programs and technology systems Build and lead iPlace’s corporate brand in the Indian market Strategize with the executive management and other pillar heads to plan and implement company business processes and policies

Work closely with iPlace’s Professional Development team to plan, identify and implement relevant training programs for team coaching and development, and their performance management. Implement company policies within the business units that result in top-notch client service as well as a positive work environment that fosters a pattern of long-term staff retention. Consistently demonstrate an ability to successfully move into problem-solving mode whenever challenges or concerns arise. Develop all corporate teams to the next level by ensuring they fully understand the assigned projects, providing effective feedback to the team (positive and critical), being available for consulting as needed, and identifying and promoting growth opportunities for all members of each corporate team Work closely with Human Resources and Talent Acquisition teams to implement company policies around recruiting, staffing, training and account management that result in top-notch client service as well as a positive work environment that fosters a pattern of long-term employee retention. Promote a positive environment and identify and work with the senior management to address any issues that are creating barriers to an optimal work environment for all employees.

Strategic Account Management Create, review and enhance recruiting strategies for maximizing performance on various recruiting clients. Analyze revenue, attrition, placement ratios, and performance reports and take corrective measures to optimize business. Meet revenue targets and take full responsibility for profit and loss on each client account. Provide consulting and advisory services to clients with respect to improving their processes or strategies in order to maximize their revenue throughput from iPlace. Up-sell services to current clients and identify new business opportunities. Participate in sales pitches and assist in drafting new business proposals. Service Delivery Management Ensure high-quality service delivery on all client accounts Lead quarterly client performance improvement calls Conduct work process flow (WPF) calls and review onboarding documents Plan client allocation and delivery Handle client escalations, address client concerns, and manage client expectations Document client processes and ensure their compliance. Work on the strategies to implement iPlace’s Performance Management Program that uses submittal, interview, and placement data to optimize sourcers’ performance Ensure high-quality deliverables. Plan the workflow, client allocation, and delivery. Document all the processes and ensure compliance. Develop training for team members and implement programs for skill development.

As a Human Resource Manager, my duty is to coordinate with the different human resources activities such as compensation, benefits, training etc. Developing and implementing strategies with overall business strategies. Managing the recruiting and selection process is also a part of the human resources manager. Job Responsibilities: • Analyzes wage and salary reports and data to determine competitive compensation plan. • Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits. • Develops and maintains a human resources system that meets top management information needs. • Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization. • Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices. • Plans and conducts new employee orientation to foster positive attitude toward Company goals. • Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. • Coordinating management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment. • Advises management in appropriate resolution of employee relations issues. • Prepares a budget of human resources operations. • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations. • Represents the organization at personnel-related hearings and investigations.

Job Responsibilities included:• Recruiting and staffing;• Organizational departmental planning;• Performance management and improvement systems;• Organization development;• Employment and compliance to regulatory concerns regarding employees;• Employee on boarding, development, needs assessment, and training;• Policy development and documentation;• Employee relations;• Company-wide committee facilitation;• Company employee and community communication;• Compensation and benefits administration;• Employee safety, welfare, wellness and health and• Employee services and counseling• Health and safety of the workforce.• Development of a superior workforce.• Development of the Human Resources department.• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

Senior Executive - Human CapitalJob Responsibilities:• Hiring experienced Recruiters and experienced Sourcers as per the company’s hiring needs.• Hiring fresher and candidates with no recruiting experience for iPlace Academy which is iPlace’s international recruiting training program.• Hiring from sources like networking, headhunting, referrals, job boards (Naukri and CareerBuilder) and staffing agencies.• Conducting interviews of candidates and assess if the candidate qualifies for the position.• Negotiating salaries and selling iPlace’s unique selling points to make sure the shortlisted candidates joins iPlace.• Drafting offer letters and employment agreements to the newly hired employees and drafting appraisal letters of current employees.• Conducting inductions of the new employees.• Making and submitting quarterly hiring and attrition reports to the management.• Forecasting internal hiring needs based on the hiring and attrition reports.• Collaborating with placement offices of various universities for campus recruiting.• Making salary sheets and submitting it to the accounts department for salary processing.• Interacting with employees to discuss their problems and demands.• Conducting exit interviews, completing out boarding process and drafting experience and relieving letters to employees who have resigned/terminated.• Creating and implementing new HR policies.• Managing and negotiating prices with vendors which provide services like cab, internet, insurance, security, stationary etc.

Job Responsibilities:• Hiring experienced Recruiters and experienced Sourcers as per the company’s hiring needs.• Hiring fresher and candidates with no recruiting experience for iPlace Academy which is iPlace’s international recruiting training program.• Hiring form sources like networking, headhunting, referrals, job boards (Naukri and CareerBuilder) and staffing agencies.• Conducting interviews of candidates and assess if the candidate qualifies for the position.• Negotiating salaries and selling iPlace’s unique selling points to make sure the shortlisted candidates joins iPlace.

Job Responsibilities:• Managed two American (US) clients.• Analyzing the requirements sent by the client.• Making a sourcing strategy and sourcing resumes form job boards (Dice, Monster US, CareerBuilder and Computerjobs), networking sites (LinkedIn, twitter, facebook, blogs and groups) and Google.• Calling candidates and conducting full lifecycle interviews.• Submitting locked and loaded/fully qualified candidates to the client and scheduling the client’s round of interview.• Interacting with clients to sell the submitted candidates, get feedback on candidates, checking for new requirement and building recruiting strategies.• Following up with the candidate and making sure the candidate joins.

Zenith Management Consultants (ZMC) was founded in Pune in the year 1999 as a recruitment firm for Information Technology (IT) professionals. Headquartered in Pune, the Oxford of the East, with a branch office in Bangalore-the IT hub of India. ZMC has long-standing experience of more than 40 man-years in IT recruitment.Job Responsibilities: • Managed four Indian clients.• Analyzing the requirement sent by the client.• Making a sourcing strategy and sourcing resumes form head hunting, networking and job boards (Naukri, Timesjobs and Jobsahead).• Calling candidates and conducting full lifecycle interviews.• Submitting locked and loaded/fully qualified candidates to the client and scheduling the client’s round of interview.• Interacting with clients to sell the submitted candidates, get feedback on candidates, checking for new requirement and building recruiting strategies.• Following up with the candidate and making sure the candidate joins.