▪ Realigned development and product organizations into a unified team focused on business value improving effort against strategic initiatives by 35%▪ Introduced lean product development best practices to promote rapid solution delivery▪ Improved end-to-end build-test-deploy cycles by 83%, improved release cycles by 50%, and decreased escaped defects by 90% by building a culture focused on continuous improvement▪ Improved employee satisfaction and confidence in engineering▪ Ensured a successful acquisition by Simcorp without interrupting business processes while decoupling Axioma from Qontigo by negotiating transition services agreements between three companies▪ Developed and globally delivered an agile training program to all of Product and Engineering▪ Introduced effective roadmap planning across all internal and external roadmaps▪ Created an institutional focus on tech debt to improve the security, quality and reliability of systems

▪ Shepherded four acquisitions into Lightspeed transforming the product and technology organization▪ Built technical and strategic integration plans for developing Lightspeed's B2B network▪ Simplified Lightspeed product development planning culture to bring agility, focus and transparency▪ Reimagined and refreshed global data privacy and security planning, implementation and steering ▪ Acted as Interim Head of Payments technology for ten months▪ Improved operating expenses through focused technology spend forecasting and consolidation▪ Developed a globally unified career ladder for all levels within the technology organization ▪ Developed, Instituted and lead the first organized management training program within Lightspeed

▪ Retooled the software delivery processes at ShopKeep to create an agile software delivery organization with complete transparency for all stakeholders across the organization▪ Improved mobile product software delivery by decreasing a 3 month turnaround time in development to 2 weeks through a mix of software and testing improvements coupled with lean product thinking▪ Lead technology diligence exercises for potential acquisitions, partnerships, as well as the sale of ShopKeep to Lightspeed for $440 million▪ Fostered a learning culture and technology community engagement through meetup hosting, speaking engagements, and social network promotion in both our New York and Belfast offices▪ Replaced two failing parallel native applications with a single react-native application to great success▪ Brought an android version of the ShopKeep register, a 10 year old feature-rich product, from inception to the market in 8 months through aggressive lean product thinking and adaptation▪ Worked with other executives in planning strategic direction for the entire ShopKeep organization

▪ Worked with other executives in planning strategic direction for the Yodle organization▪ Lead technology diligence exercises for potential acquisitions, partnerships, as well as the sale of Yodle to Web.com for $344 million creating a value for our investors that was in the top 15% of all investments for Bessemer Venture Partners▪ Created a community of continuous improvement that focuses on every aspect of the technology organization from technical hiring to DevOps empowerment from self-education to outage management▪ Recreated the agile process at Yodle to be consistent across 20 engineering groups with visible measures to provide teams the tools they need to continuously improve and shine a light on systemic issues that can cause engineering bottlenecks▪ Improved stability of the engineering organization through an organized approach to tackling endemic issues that were technical, structural and organizational▪ Created an employee led technical education program to improve on-boarding, cross training, technical excellence and team morale

▪ Worked with development teams to introduce dockerized microservices into the Yodle application stack▪ Led a team in building a continuous delivery pipeline based on Mesos, Marathon and Docker ▪ Introduced canary flows to augment and improve our continuous delivery testing methodologies▪ Began decomposing existing monolithic applications into microservices ▪ Established processes to promote best practices in code review, design review, and technology selection▪ Designed or reviewed architectural changes to Yodle technology

▪ Managed day-to-day activities for five teams in multiple regions covering multiple applications including the core POINT application through all phases of the development life-cycle▪ Built out an off-shore development team in Prague▪ Led weekly reviews of POINT operational decisions with 24 X 7 global run-the-bank teams▪ Improved overall performance, scalability and reliability of POINT through instrumentation, automation and incremental design modifications▪ Managed production launches through pre-launch planning, technical reviews, and post-launch validation▪ Reviewed code for production readiness and design integrity▪ Created and led weekly ongoing technical training course for global POINT staff▪ Acted as a technical adviser for broader POINT team