Sales Department
Kingswinford, England, United Kingdom
Transitioned from warehouse staff to member of sales team.Key responsibilities: Taking sales calls, replying to quotes, booking orders, resolving issues.Skills learnt/developed: Problem solving, i.e. how to resolve issues, mistakes, lost orders etc.Sales order processing using Sage.Commissioning and arranging the services of freight companies.Purchase order processing using Sage.People skills i.e. how to handle disgruntled customers.Effective communication with colleagues to ensure smooth sales operation.Learning and retaining product information.Adapting to the pressure of a fast-paced sales environment.Multi-tasking.