Daniel Rosa Email & Phone Number

Rio De Janeiro E Região, Brasil

- Recording in the Cloud (If they have been stolen or deleted as images from the DVR, as images will be recorded on T2I servers);- Complete equipment configuration (Network installation, Modem configuration and configuration at the rear or client's mobile devices for remote access in real time from wherever you want);- Equipment monitored 24h (The customer does not have to worry, in case any monitoring device stops working, a T2I team will know in real time and pay a visit to solve the incident.);- Customized Design (A study is carried out to install the best equipment for each location, being studied the type of camera or even the lens opening to cover the entire monitored location.);- Preventive maintenance (Being scheduled every 3 months, the company will clean and maintain the cameras and equipment);- Corrective Maintenance (Equipment change if necessary without additional cost);- Guarantee throughout the term of the contract.

Rio De Janeiro

Systems Coordinator of the S2Holding Group (Cantão, Redley and Bisi) retail stores (45 stores, 2 warehouses, 1 factory, 3 e-commerce).Systems Coordination: Linx ERP, Linx POS, Alterdata (DP), LinxWeb, Monochrome, SAR, Guru, Action, Arc, Givex, Online Manual among others.Coordination team of 5 employees in the functions: Full Analyst, Jr Analyst and Support Technician.Monitoring of demands, task analysis, problem solving and SLA`s attendance.SQL Server database administration.Implemented Projects:• Implementation of the Mobility Project in store (App Linx FastPass on iPods).• Monitoring of the Vtex Project (E-commercer Cantão, Redley and Bisi).• Internalization of web systems.

Rio De Janeiro, Brasil

IT Manager at Borelli Classic, Borelli Basic and Limits. (retail stores)Currently totaling 19 Stores, 11 Franchises, 1 E-Commerce, 2 Offices and 2 Warehouses.• Wired and Wi-Fi network management, configuration and maintenance of servers, networks and desktops (Linux and Windows 2003/2008 Server).• Systems Management: Linx ERP and Linx POS, RM, Nasajon, InterfaceNet and PDVNet.• Risk analysis and development of contingency plans.• Administration of Sweda thermal ECFs (fiscal printers).• Management of a team of 4 employees in the functions: Full Analyst, IT Analyst and Helpdesk. Monitoring of demands, task analysis, problem solving and SLA`s attendance.• Administration of cameras in stores and offices.Implemented Projects:• Sector organization and team structuring.• Implementation of a dedicated link in two locations, closing with secure VPN.• Installation of firewall with navigation control and information security (Linux - BRMA).• Implementation of HelpDesk server, training and monitoring of calls and service excellence (customized Open Source System - Ocomon - PHP + MySQL) ..• Service training and solutions for IT employees.• Monitoring the implementation of finance in Linx ERP.• E-mail restructuring, communication analysis and group creation.• Monthly satisfaction survey. (Among employees with an average of 9 out of 10).• Survey and process improvements.• Cost reduction (more than 50% with systems, and more than 30% in indirect expenses with IT).• Implementation and opening of the Group's new brand (Borelli Basic), currently with 5 stores.• Implementation of the PDVNet system at Borelli Basic.• Implementation of the InterfaceNet system in the Limits and Borelli Classic companies in 4 months.• Opening of 9 chain stores between October and December.• Monitoring of the E-commerce Project at the company Limits.

Rio De Janeiro, Brasil

• Database administration, risk analysis.• Administration of the Linx System (ERP) in the areas: Accounting, Tax, Billing, NF-e, Registration, Financial, among others.• Risk analysis and development of contingency plans.• Management of users and system permissions.Deployed Projects• Implementation of the Electronic Invoice project.• NF-e Contingency Design and Implementation without alteration in the system (Using NewSpirit's message).• HelpDesk system design with SLA and equipment inventory. In PHP language and MySql database (OpenSource).• User training in the various ERP Linx modules.

Rio De Janeiro, Brasil

• Administration of wired and Wi-Fi networks, support to outsourced systems, extensive experience in help desk management, configuration and maintenance of servers, networks and desktops (Linux and Windows NT / 2000/2003/2008 Server).• Administration of HR, Management and ERP systems. Linx, Alterdata and Sintegra systems.• Risk analysis and development of contingency plans.• Management of software licenses as well as Microsoft solutions, in addition to administration of the contracts for each solution.Deployed Projects• Deployment of the Linx POS system in stores.• Reorganization of store computers.

Rio De Janeiro, Brasil

• Wired and Wi-Fi network administration, support for third-party systems, configuration and maintenance of servers, networks and desktops (Linux and Windows 2003/2008 Server).• Administration of HR and Management systems. Sistemas Sige, Sate, Semo, Guelt from C&D Sistemas.• Risk analysis and development of contingency plans.• Administration of Bematech, Daruma, Sweda and Dataregis mechanical and thermal ECFs (fiscal printers).• Management of software licenses as well as Microsoft solutions, in addition to administration of the contracts for each solution.Deployed Projects• Restructuring of store computers, system migration and installation of new network points.• Server change, configuration analysis, purchase, installation• Installation of Windows 2008 Server, implementing Active Directory, DNS, Terminal Service, Domain, Security Policy, GPO’s.• Restructuring of store camera systems via IP to monitor all stores from the office.

Rio De Janeiro, Brasil

• Administration of wired and Wi-Fi networks, support to outsourced systems, extensive experience in help desk management, configuration and maintenance of servers, networks and desktops (Linux and Windows NT / 2000/2003/2008 Server).• Administration of production, financial and management systems. Proven experience in market leading software in the retail industry, such as Quadrant, Linx ERP, Linx POS, Alterdata and SIGE.• Risk analysis and development of contingency plans.• Administration of Bematech, Daruma, Sweda and Dataregis mechanical and thermal ECFs (fiscal printers). Responsible for the acquisition, approval of software and sealing for all states of the country.• Management of software licenses as well as Microsoft solutions, in addition to administration of the contracts for each solution.• Management of a team of 5 employees in the functions: Full Analyst, Jr. Analyst, Help Desk II and Help Desk. Monitoring of demands, task analysis, problem solving and SLA`s attendance.Implemented projects:• Monitoring of migration of Production and Back-up Management (ERP), Linx and Alterdata systems;• Implementation of broadband connectivity to all points of sale (40 stores) with the application of diversified technologies (Adsl, VPN).• Creation of 3 distinct Technology teams, with a task plan and monitoring. Training and treatment to the end user.• Structuring the logical network (voice and data) of the matrix with non-linear topology in a decentralized structure (matrix and branches).• Restructuring of store computers, system migration (Linx POS) and installation of new network points.• End of Year Project, with machine rental and installation in stores.• Implementing the Altedata system (Stores and Office)

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