Daniel Ruffin Email & Phone Number

Forest Heights, Maryland

• Serve as patrol officer for the town of Forest Heights. • Protect Life and Property of the citizens of Forest Heights.• Enforce Maryland State Law.• Gathered preliminary investigation information as a first responder to crime scenes.• Monitored and investigated suspicious persons and situations and unusual activities.• Directed traffic during emergency and congested situations.• Instructed suspects on field sobriety tests and used portable equipment to perform tests. • Liaised with school counselors and administrators regarding juvenile offenders.• Wrote reports on arrest made, activities performed, and unusual incidents observed.

Six Flags

Serve in the role of Security Manager at Six Flags and oversee all operational functions related to the safe and effective operation of the Security department.Position to recruit, train, oversee, rebuild, and provide guidance to the operation of over 100+ security officer’s and guest ambassadors. Manage front-end operations to ensure friendly and safe transactions at entry and exit points in and around all facilities while making guests feel safe.Prepare, track and communicate Security stats and trends. Review, manage and update the parks key and lock program. Maintain the functionality of the security department by writing policies, training, recruiting, completing monthly financial forecasting, and building DEP budgets for upcoming years, as well as certifying Officers in State De-escalation and Use of Force training while maintaining daily stat and report databases.Also serving in the role as communication liaison between all State and Federal public safety agencies which include County Police, NED, JTTF, FBI, HMLS.Maintain departmental records and paperwork in compliance with the Six Flags Record Retention policy.Establish and enforce security procedures for the protection of company and employee property.Recruit and hire seasonal security, special services, and county police officers for daily operation.Enforce all park policies, local, and federal laws and maintain all Six Flags standards.Responsible for park’s building security systems and alarms.Train Sr. Leadership and Managers in all aspects of Verbal Judo, De-escalation Techniques, Terrorist Threat Management, Security Awareness & Vigilancefor Everyone Instructor, Active Shooter and Suspicious Activity protocols and contributed to significant improvements in guest satisfaction and experiences.Assist in implementing a new Security Procedures and Policies program which included a 36 hour training program as well as FTO program.Manage a labor and expense budget exceeding $2 million.

Cottage City, Maryland

• Oversee training and in-service for the officers• Oversee the daily operations • Recruitment, Hiring, and Background Investigations• Help develop innovative General Orders• Serve as patrol supervisor for the town of Cottage City• Protect Life and Property of the citizens of Cottage City• Enforce Maryland State Law.• Respond quickly to dispatch and take appropriate action at crime and disaster scenes.• Assist with covert investigations to uncover ongoing crimes and crimes in progress.• Prepare cases for trial and appear to testify in court as a witness. • Serve active warrants and subpoenas.• Patrol designated areas in patrol cars, on a T3, an on foot.• Mediate domestic- related disturbances and protect victims from harm.• Search vehicles, buildings, homes, and property for evidence and stolen property.• Conduct high-speed vehicle chases in serious and emergency situations.• Direct and control crowds at parades, funerals processions, and sporting events.• Organize and record facts to prepare incident reports.

Baltimore, Maryland Area

• Supervise and provide leadership to full-time and seasonal team members.• Directly manage all facets of the program and daily operations of over 40 units which comprise the Games and Attractions Departments at a Theme Park with close to 1 million visitors annually • Participate in weekly and monthly advisory groups to influence constant collaboration between all departments involved in park operations.• Prepare, implement and monitor a million dollar operational and labor budget for multiple revenue departments.• Conceptualizes and implement plans for new and existing locations to meet ever changing guest trends.• Responsible for profit & loss review of multiple revenue locations and to prepare and submit monthly forecasts as directed.• Responsible for purchasing and managing inventory for multiple revenue areas.• Develop location layouts and inventory presentation.• Monitor equipment and facilities to insure proper maintenance. • Monitor and maintain sound cash handling and loss prevention procedures by working with internal audit advisory group to improve procedures.• Develop and implement operating procedures for each facet of the operation to include sound store designs, product selection, visual merchandising and inventory flow.

• Recruit, train, and schedule seasonal staff, as well as labor control for both food service and catering departments.• Establish and maintain guest service standards, including speed of service, closely monitoring sales, cost of goods, inventory and sales techniques.• Responsible for ensuring that all hosts and hostesses are aware of and adhere to all guest first standards and principles.• Assisted in the daily operation of the food service & catering departments.• Supervise and provide leadership to seasonal management team and team members.• Responsible for and maintain all park standards and enforcing all park policies & procedures.

Associate'S Degree, Criminal Justice/Police Science

Bachelor Of Homeland Security, Homeland Security, Law Enforcement, Firefighting And Related Protective Services, 2.9