Daniel Ruiz Email and Phone Number
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Hospitality professional with entrepreneurial spirit, energy and sagacity to lead a business to profit, value and growth. Creative thinker with the ability to conceive, integrate and commercialize relevant ideas and goals with passion and urgency. Proactive and sensible risk taker with a hands-on, organized style and take-charge ability. Servant leader.
The Doral Yard
View- Website:
- thedoralyard.com
- Employees:
- 3
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Chief Executive OfficerThe Doral Yard Mar 2023 - PresentMiami, Florida, United States -
Chief Operating OfficerThe Doral Yard May 2022 - PresentMiami, Florida, United StatesThe Doral Yard is a premier 25000 sq. ft. entertainment destination boasting a food hall with 8 different food vendors, 3 bars, a full-service restaurant and live entertainment multiple times a week generating 12M+ in revenue as of now. -Crafted the new vision and mission.-Created and executed the strategic master growth plan-Designed and achieved new financial goals for all verticals of the conglomerate.-Restructured the company’s team, from C level executives to hourly team members-Increased EBITDA by over 15% in under a year-Reduced operating costs by 72% across the company in 9 months-Implemented and ensured standardization of all systems and processes inclusive of kitchen practices, bar programs and people systems.-Reclaimed position as the city of Doral’s premier entertainment destination included the city’s award for best outdoor dining.-Decreased labor cost from 72% to 40% in 8 months whilst improving salary and hourly wages of the team members- Oversaw and assisted all culinary operations and bars in new menu design, offers and product launches. -
Director Of OperationsBe Hospitality - B Bistro Dec 2017 - May 2022Miami, Florida, United StatesBe Hospitality is a F&B investment group based in Miami, owns Brickell’s B Bistro + Bakery and more.-Direct oversight of 4 different concepts with 100+ employees.- Went from 1.7MM dollars in revenue in 2017 to 8MM dollars in 2022-Restructured culinary, operational and financial aspects of the entire company toward efficiency and profitability, leading EBITDA to 12 times growth.-Redesigned culinary offer towards target market requirements.-Personally reengineered and streamlined all existing menus achieving maximum profitability.-BOH restructuring to guarantee consistency and speed merged with creative cooking practices achieving and average of 1 plate per minute.-Decreased labor cost from 43% to 31% in 4 months whilst improving salary and hourly wages of the team members-Projected and executed strategic master growth and development plan for the investment group.-Implemented efficiency driven processes and policies for all areas of the company.-Developed new income streams such as wholesale division, private events, ghost kitchens and strong delivery platform presence.-Implemented highest in industry service standards through standardized processes paired with mindset change and one on one training.-Launched ultra-successful comprehensive marketing strategy to increase brand visibility and exposure.-Created strategic partnerships with powerful local brands such as Pura Vida, Panther Coffee and others.-Created and implemented policy handbooks, operating procedures, employee handbooks, safety manuals, SOP’s to ensure excellence in restaurant operations across the board.-Achieved highest service ratings on Yelp, Google Review, TripAdvisor from 3.0 to 4.5+ stars on average and highly regarded features on relevant national and international media outlets including: “world’s best 50”, Eater Magazine, Food & Wine magazine, Telemundo, Snapchat and more.
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District ManagerDunkin' Oct 2016 - Nov 2017Key West, Florida, United StatesSurfside Coffee owns and operates 82 stores across Florida, I was handed the challenge to turn around, in one year, the Florida Keys operations which had 3 of the bottom 10 Dunkin’s nationwide. This was a taskforce assignment. -Developed strategic plan to recuperate and reposition 4 business units.-Restructured all stores layout bringing wait times down by 50%-Personally retrained store managers, assistant managers, shift leaders and attendants increasing order accuracy from 60% to 93%-Replaced all non-compliant employees (Roughly 40%), personally interviewed and hired new team members.-Increased profitability from 3% to 21%-Increased overall corporate service score from 9 points to 78 points (on 100 scale)-Profound community involvement activities to regain sympathy and trust from locals -Achieved and exceeded all KPI’s demanded from corporate and franchisee, leaving the units in the top 40% of company performance after being in the bottom 1% -
Managing DirectorGranier Oct 2012 - Oct 2016Miami/Fort Lauderdale AreaIn under 3 years, I was able to grow a single unit company into 6 stores with 2 additional LOI´s signed. -I was handed a depleted and unprofitable single unit which was quickly turned around and became the model for the subsequent success.-Initial EBITDA was -4% and lead it to 16% within 6 months-Developed and executed strategic market penetration strategy for an international franchise (300+ units abroad)-Ensured Proper Financial development and growth for all restaurants-Established, achieved and exceeded KPIs' -Prepared and managed annual company and store budgets along with forecasts, managing over 10MM dollars -Reviewed, drafted and managed wide range of commercial agreements in all aspects related to the business -Ensured operational excellence in HR and guarantee that we are compliant with local laws and have fair and consistent internal policies -Coached general managers to develop their full potential and lead to success -Created and implemented policy handbooks, operating procedures, employee handbooks, safety manuals, SOP’s.-Optimized and enhanced day to day operations in stores to minimize wait times -Established meaningful relationships with investors, franchisees, employees and customers for the constant benefit of the company's reputation worldwide -Guaranteed the quality of products and services to wholesale customers and end customers -Coordinated international logistics for the reception of consumer goods sold at the company stores -Negotiated with national and international suppliers/vendors -Real estate negotiation -Construction and project management supervision-Successfully created and implemented branding strategies -Designed and implemented wholesale division -
Multi Unit ManagerHusa Management, Inc. Jan 2010 - Oct 2012HoustonWith 30+ locations and 7 different concepts ranging from high-end made from scratch kitchens to local high-volume bars within the company, this position required audacity and skills to train, guide and lead 4 General Managers for their own concepts with total revenues going over 10MM dollars, additional to this, I oversaw increasing large private corporate event in the Houston area. -Successfully responsible for financial performance and accurate operation of all restaurants and bars assigned -Soliciting and executing private events, done successfully for major organizations like Deloitte, Shell, Wells Fargo, Chevron, Young Professionals of Houston, Houston Food Bank, The Houston Dynamo and many others. -Creating, establishing and maintaining highest level of customer satisfaction -Enhance customer relation and experience. -Create, develop and implement strategies to standardize service and general operations. -Ensure product quality to maintain customer satisfaction levels. -Media promotion - Brainstorming sessions -Manage budgets for different departments as well as P&L -Data analysis and projection -Lead and motivate a staff of 400+ team members
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Operations ManagerFactory Grill & Bar Jun 2007 - Dec 2009BoliviaFactory is the biggest and most profitable F&B company in BoliviaAs ROM for Factory I was in charge of the opening of the restaurant, from its construction well into daily operations. As the company did not yet hire a General Manager I over took those responsibilities and developed effective relationships with local and national marketers, -Provided strategic planning for the company-Menu analysis and layout, item selection. -Created, developed and implemented customer insight tools for key feedback -Contacted and developed excellent, long lasting relations with all suppliers.-Implemented self created innovative and efficient manuals and handbooks for all employees in order to standardize procedures across the company.-Deciding, approving and overseeing all marketing initiatives including traditional media, social media and signage throughout the city.-Lead and managed focus groups prior to opening the company.-Data analysis from technical feedback in order to develop and enhance existing policies and processes regarding service, operation and sales.-Coached managers in P&L statement understanding and budgeting.
Daniel Ruiz Skills
Daniel Ruiz Education Details
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Marketing -
Relationship Marketing & Customer Service
Frequently Asked Questions about Daniel Ruiz
What company does Daniel Ruiz work for?
Daniel Ruiz works for The Doral Yard
What is Daniel Ruiz's role at the current company?
Daniel Ruiz's current role is Hospitality Executive - CEO.
What is Daniel Ruiz's email address?
Daniel Ruiz's email address is da****@****ard.com
What schools did Daniel Ruiz attend?
Daniel Ruiz attended Universidad Del Valle (Bo), Universidad Privada Boliviana, Universidad Privada Boliviana, Universidad Privada Boliviana, Universidad Privada Boliviana.
What are some of Daniel Ruiz's interests?
Daniel Ruiz has interest in Children, Economic Empowerment, Civil Rights And Social Action, Disaster And Humanitarian Relief, Human Rights.
What skills is Daniel Ruiz known for?
Daniel Ruiz has skills like Marketing, Food And Beverage, Restaurants, New Restaurant Openings, Restaurant Management, Hospitality Management, Food Management, Mercadotecnia, Menu Development, Public Relations, Development Of Strategic Marketing Plans, Relationship Marketing.
Who are Daniel Ruiz's colleagues?
Daniel Ruiz's colleagues are Cristian Ramon, Leslie Diaz, Nyla Barros, Christian Flores, Anielisa Lora.
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