Daniel S Email and Phone Number

Mobile Technologies & Field testing that includes Network testing of Mobile devices (Smartphones, Feature Phones) VoLTE,4G,3G,2G, Qualcomm, MediaTek, Spreadtrum chipsets and tools like QXDM, QPST, MTK Logger.Working closely with product management teams to understand project management terms to understand project objectives.Planning and Testing of LTE / VOLTE / Mobile devices (IOS/Android).Executing Performance Tests, Compatibility Tests, Stationary Tests, Mobility Tests, Functional testing, , regression and Sanity test plans before final product launch.Preparing weekly summary reports representing project status and deliverable.Experience in capturing ADB logs and on-device logs form Smartphones (Android/IOS).Experience on testing Volte, LTE, WCDMA, UMTS and GSM networks on Field.

IPv4, IPv6, Ethernet and Layer 3 routing technologies Implementation on LAN Switches.Provided Tier I and Tier II technical support; assisted users facing network problems. Performed advanced troubleshooting, diagnostics and provided tier/level-1 solutions to network failures. Install and configure RedHat Linux operating environment on different platforms Installing and configuring Redhat Linux locally, remotely or over the network (nfs, fdisk, ftp,ntp), partitioning, firewall, crontab, network configuration and management, repository, kernel, adding/deleting users with different permissionsNetwork Maintenance and troubleshooting.RF Reinstallation (Connectors, feeders, Jumpers, Combiners).

Receive and record all automotive repair/service request • Generate document to track and schedule service appointments for fleet vehicles being managed and put in place procedure to send reminders (via text/phone call/email to company representatives)• Maintain customer relationship through courteous and respectful service delivery• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items• Generate accurate and itemized invoices for each service request with Selah Invoice template• Understand invoice submission process in client finance organizations and submitting invoices to finance department with adequate follow-up• Perform business development activities by visiting potential clients and discussing Selah service offerings.• Analyze monthly budget for the running budget for running of the garage and present to CEO• Send monthly report on in-flow, outflows , business development activities, outstanding issues, etc• Identify work process improvements that will lead to increased productivity and effectivenessTo oversees all day-to-day operational aspects of a start-up landscape maintenance business.*Handles all customer equipment/vehicles/fleet management.*Ensures that overall operational performance targets are achieved in relation to service quality, contract (project) costs, and customer expectations.

Installed software, modified and repaired hardware and resolved technical issues. Provided base level IT support to non-technical personnel within the business. Managed call flow and responded to technical support needs of customers. Resolved customer issues in a clear, courteous and straightforward manner. Demonstrated professionalism and courtesy with customers at all times. Identified and solved technical issues with a variety of diagnostic tools. Resolved problems with malfunctioning products. Followed up with clients to ensure optimal customer satisfaction. Installed and managed customer systems to support the client’s needs.

Computer Science Instructor. Was responsible for instructing/teaching computer science to students at both high school (senior secondary school) Also guided and assist students in their entire learning experience, including welcoming them to the computer workshop/class, creating a curriculum and presenting all class information. Taught the students about computer science, which is the study of how computer process and store information.

Helped staff(s) of the Bank with their IT issues and provided prompt satisfaction when called for troubleshooting and basic networking of PC's.Worked with different departments on different floors of this great establishment with little or no assistance and without pressure.