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Daniel S. is listed as Help Desk Manager @ Hi-Tek Data | CompTIA Certified at Hi-Tek Data, a company with 26 employees, based in Ronkonkoma, New York, United States. AeroLeads shows a matched LinkedIn profile for Daniel S..
Daniel S. previously worked as Service Coordinator at Hi-Tek Data and Help Desk at Best Market. Daniel S. holds Bachelor'S Degree, Mathematics from State University Of New York College At Old Westbury.
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As a Help Desk Manager at Hi-Tek Data, I manage and resolve critical issues for customers, ensuring timely and effective communication and service delivery. I collaborate closely with technical staff to efficiently schedule and handle escalated cases, and I supervise the ticket approval process and timesheet reviews. I also maintain transparent communication channels with the executive team, providing regular updates on project status and addressing any technical staff issues.I have a Bachelor's degree in Mathematics from State University of New York College at Old Westbury, and I hold CompTIA A+ and Network+ certifications. I have over 1.5 years of experience as a Help Desk Technician at Best Market, where I performed software and hardware support in person and remote, coordinated cable installations and new devices, provided remote network support, and maintained an accurate inventory of IT equipment. I am always trying to learn something new on my home lab, and I am passionate about technical support and customer service.
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Syosset, New York, United States
Proactively managed and promptly resolved critical issues ("fires") as they emerged.Ensured timely and effective communication with customers regarding escalated tickets, addressing their concerns with diligence.Collaborated closely with technical staff to efficiently manage schedules and handle escalated cases.Efficiently coordinated the dispatching of.
Bethpage, New York, United States
Performed software and hardware support in person remote using all tools available not limited to over the phone, email, FaceTime and Remote DesktopService (TeamViewer)Coordinate cable installations, new hubs/switches and new computers for additional workstations.Provided remote network support for devices such as printers, wireless access points, servers.
Other employees you can reach at hitekdata.com. View company contacts for 26 employees →
Arleen Hartley
Colleague at Hi-Tek Data
Syosset, New York, United States, United States
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Devil Samir
Colleague at Hi-Tek Data
West Delhi, Delhi, India, India
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Travis Tirlokhi
Colleague at Hi-Tek Data
Huntington, New York, United States, United States
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Durga Dixit
Colleague at Hi-Tek Data
South Delhi, Delhi, India, India
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Komal Sharma
Colleague at Hi-Tek Data
Delhi, India, India
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Anjali Prajapati
Colleague at Hi-Tek Data
New Delhi, Delhi, India, India
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PY
Preeti Yadav
Colleague at Hi-Tek Data
Delhi, India, India
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Nikki Rodriguez
Colleague at Hi-Tek Data
Greater Hartford, United States
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Chris Lye
Colleague at Hi-Tek Data
Cohoes, New York, United States, United States
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VS
Vincent Salvatore
Colleague at Hi-Tek Data
Middle Island, New York, United States, United States
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Daniel S. works for Hi-Tek Data.
Daniel S. is listed as Help Desk Manager @ Hi-Tek Data | CompTIA Certified at Hi-Tek Data.
Daniel S. is based in Ronkonkoma, New York, United States while working with Hi-Tek Data.
Daniel S. has worked for Hi-Tek Data and Best Market.
Daniel S.'s colleagues at Hi-Tek Data include Arleen Hartley, Devil Samir, Travis Tirlokhi, Durga Dixit, and Komal Sharma.
You can use AeroLeads to view verified contact signals for Daniel S. at Hi-Tek Data, including work email, phone, and LinkedIn data when available.
Daniel S. holds Bachelor'S Degree, Mathematics from State University Of New York College At Old Westbury.
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