Daniel S. Email & Phone Number

Phoenix, Arizona Area

• Provide excellent customer service to a variety of customers• Prevent the loss of merchandise and property goods• Monitor cameras for merchandise loss prevention• Create physical presence to deter criminal activity• Assist with logistics and operations of the store• Assist with financial reports and fund counts• Regulate store security policies and presentation standards with Sales Professionals• Utilize company programs to account for funds and returned merchandise

• Provided excellent customer service to over 50 customers per day• Analyzed and examine domestic and foreign documents• Determined eligibilities to different types of benefits• Monitored pending applications on open cases for customers• Provided assistance to the public by answering a wide variety of questions, conducting interviews, investigating situations, and resolving issues• Analyzed claimant payment history for claims of non received checks and issuance of replacements• Utilized skills in independent analysis and problem solving using policies, procedure, laws and regulations• Conducted Daily Public Contact with a diverse group which required good written and oral communication and people skills• Utilized Microsoft Office on a daily basis

• Attained the rank of Sergeant• Successfully completed a physically and mentally strenuous 6-week course at Marine Security Guard School out of Marine Corps Base Quantico• Provided armed internal security to designated U.S. diplomatic and consular facilities to prevent the compromise of classified information and equipment vital to the national security of the Unites States.• Worked closely with secret service and diplomatic security agents to help provide personal protection for the President of The United States and Secretary of Sate• Monitored an array of highly sensitive security equipment worth over $100 million• Conducted detailed security inspections to prevent and discover possible security violations• Physically and mentally capable of enduring a direct counter-intelligence and combat environment, master interior guard procedures, proficient with security, anti-terrorism, and counter espionage tactics• Knowledgeable in law enforcement techniques, small arms handling and employment, emergency first aide, force continuum, less than lethal application, and entry and access control procedures.• Command and controlled radio communications with over 300 employees and team members• Served as a team leader and member in operational emergency fire, internal defense, intruder, and natural disaster drills• Communicated effectively on a daily basis via written reports and operational log books • Proficient in handcuffing and asp baton techniques• Supervised and escorted non cleared personnel through controlled access areas• Coordinated pay, leave, and health issues for 2 foreign national employees• Coordinated an annual event with over 400 personnel which included American diplomats, foreign dignitaries and other highly ranked government officials• Qualified semi-annually with the M9 service pistol, M4 carbine rifle, and M870 shotgun• Utilized Microsoft Office on a daily basis

Bachelor Of Arts (Ba), Sociology

Education record