International Financial Services Engineering Executive experienced in scaling retail, commercial and investment banking operations throughout Asia and the Americas. Solid foundation in engineering and technology, designing and deploying global banking, payments, and trading systems across all asset classes. Have held a number of senior level Managing Director and Chief Operating Officer roles at HSBC based in Japan, Indonesia, the US and Canada. Strong track record in leading business strategy and technology transformations across complex organizational and cross-cultural environments with an emphasis on regulatory compliance. Known for a focus on process and analytics driven decision making.ASIA COUNTRY MANAGEMENTIndonesia: Executed a country wide transformation strategy across all lines of business to address quality control issues and implement process improvements to scale the organization. Profitability and market share increased resulting in Indonesia becoming a critical strategic market in Southeast Asia.Japan: To address high fixed costs, consolidated operations across all business lines, asset classes and legal entities (Bank, Securities Company) to improve in-country profitability and KPIs. Execution oversight of Retail Banking exit, sale of the Private Bank, and relocating the equities franchise to Hong Kong. REGULATORY COMPLIANCE Regional Execution Lead across the Americas to deploy effective AML/KYC and Sanctions controls to satisfy exit requirements for the Deferred Prosecution Agreement and OCC Consent Order. Established governance, controls, and a risk management framework for the investment bank to ensure regulatory compliance across multiple jurisdictions. In response to multiple regulatory changes in consumer protection laws in Indonesia, implemented a strategic plan to ensure compliance of consumer credit products to support aggressive growth targets. Established a SWAT strategy to triage and execute kaizen process improvements to transform efficiency and quality of the credit card distribution platform, resulting in becoming the leading foreign bank across multiple products in Indonesia.BUSINESS AND TECHNOLOGY TRANSFORMATIONAddressed a key regulatory challenge related to Financial Crime Risk management by establishing a Global Big Data and Robotics Lab in Toronto. Developed capabilities included global account activity review for clients with complex legal entity structures, data analytics to identify revenue opportunities and robotics solutions to enable STP in operations teams across multiple asset classes.