Daniel Sabourin Email and Phone Number

- Taking In-bound customer service calls, troubleshooting issues related to television/cable equipment- Maintaining thorough notes of all customer interactions using various computer programs- Scheduling appointments for technical assistance/service installations by trained technicians- Taking escalated calls from customers with more intensified issues, unresolved by the first tier of technical support- Advertising additional products and services relating to cable, internet, and phone.- Mentoring less experienced customer service representatives via side-by-side/computer chat-room support

- Writing reviews for newly released albums- Editing other writers' articles

- Writing albums reviews

- Tutored students on music theory- Assisted students with preparations for tests/exams

- Studied elements of sound engineering- Developed skills to successfully produce and market music- Worked with various DAW's including ProTools, Logic, Reason, and Final Cut- Mastered the use of related audio equipment including microphones, speakers, mixers, compressors, and other various effects modules

- Re-shingled roofs using related tools and equipment- Set up and tore down ladders, air pumps, and various related equipment- Delivered parts and materials to other workers while maintaining a clean job site

- Delivering in-home presentations to potential customers, advertising Cutco Cutlery- Keeping track of customer orders, submitting completed forms to supervisor for processing- Attending sales conferences to learn new marketing information and sales techniques