Document Services Generalist
CurrentEnsure integrity of data and information received in consistency with Nelnet and US Department of Education procedures, while protecting Nelnet from risk and providing the best interest of the customer.- Complete accurate and effective data entry of borrower demographics received from borrower and school correspondence by hard copy and electronically. Maintain awareness of inventory and work needs. - Research and resolve unique borrower accounts utilizing proper resources.- Identify risk issues and communicate through proper departments and leadership.- Perform quality control functions and training projects as assigned by leadership.