I joined Agent infinity as a Reporting Analyst and i have tasked to do QA Automation using salesforce, Data analysis on daily data given by the client. I work on various reports that have daily deadline as well, I collaborate with team, optimize request for the operations and client. And i have experience as a Workforce Analyst at Majorel, I apply my communication and analytical skills to monitor, report, and optimize the performance of various campaigns and projects. I work with a diverse and collaborative team of analysts, managers, and clients to ensure quality, efficiency, and customer satisfaction. I joined Majorel in Jan 2022.