Daniel Sattich Email and Phone Number

Duties involved:- Developing new features for an Android mobile client (PointCare) using Java and Kotlin languages in Android Studio.- Providing maintenance and support of PointCare software for over 300,000 end users enabling over 1 million transactions per month.- Creating and updating stored procedures and modifying tables to facilitate data transfers between PointCare and back office application.- Maintaining and supporting back end C# services that process data between SQL databases and the mobile client.- Sustaining and writing additional unit tests to ensure data integrity and code quality.- Collaborating with Product owners and UI/UX analysts to identify the best solution based on customer needs and technical requirements.- Thriving in an agile (SAFe) environment with changing requirements and priorities.- Working with agile team to prioritize and plan sprint work, refine user stories, and facilitate improvement of the SDLC process to better achieve company goals.

Duties involved:• Utilizing SQL to research, analyze and develop solutions for issues with customer data in order to resolve customer submitted incidents. • Troubleshooting problems with the HCHB application using Visual Studio to debug C#.NET code. • Software development in agile environment, utilizing C#.NET and SQL languages as well as VSTS, TFS and Git.

Primary responsibilities included:• The development of content for websites such as www.fulfillmentconcepts.com, www.amerisbank.com, www.sazerac.com and www.asmithbowman.com using VB.NET, SQL, HTML, JavaScript, CSS and DotNetNuke technologies.• The support of Promail Order Fulfillment Software, including technical support, debugging or reporting technical issues, assisting in the setup of new order management systems, and resetting passwords.Projects involved:• Developing content management systems tied to SQL databases. Users could log into an admin page and use an embedded rich text editor to add or edit content in a database. This content would drive dynamic web pages built using Microsoft .NET and Enterprise Library technologies. • Editing and designing the layout and content for simple HTML and ASP pages using CSS and JavaScript.• Editing and resizing images in Photoshop for use in web pages.

Duties involved consulting on average 10-20 students, faculty or staff daily, training them to work with or resolve problems with University of Louisville IT supported systems including:• University email. • Network Connectivity in student dorms through Cisco Clean Access Agent software, or wireless network connectivity on campus. • Microsoft Office.Other Job Duties involved:Presenting research solutions to assist users with computer and enterprise application problems. Troubleshooting wireless and hardware problems for customers. Researching solutions to make sure smartphones were compatible with the university’s environment. Providing assitance in managing a Research and Development (R&D) lab. Providing technology support to internal and external R&D customers during their tests. Installing software based on new technology trends and testing scenarios. Proofing and testing documentation for training and technology. Assisting customers and staff with customizing their SharePoint sites.

Analyzed a spreadsheet used by the help desk to transfer calls, determined that it was outdated and inefficient. Decided to utilize SharePoint lists and user profiles.The project entailed the following tasks:• Created Access database of all the hospital's information systems. • Uploaded the database onto a SharePoint site.• Created a SharePoint list for the help desk to use as their on-call list.• Queried enterprise databases using SQL to find additional information to update user profiles.• Built an XML Application Definition File for the Sharepoint import that provided database connection and table info.• Used InfoPath to replace a paper form, made the InfoPath form report to a SharePoint list. Improved the process, making it faster and easier.

Job Duties:• Supervised two computer labs throughout the week. • Resolved student wireless network connectivity issues. • Facilitated student account password changes. • Installed hardware/software for end users. • Assisted users, such as students or teachers with classes in the labs, troubleshooting common PC problems.• Maintained PCs within the computer labs by performing virus removal, Ghosting, software installations and hardware troubleshooting.

Maintained a website, www.uoflphidelt.com.Updated member pictures and information.Used HTML tables to insert thumbnails of members and basic info.Used a JavaScript function to allow a window to pop up with an HTML page that describes the member clicked.