Daniel Saxton Email & Phone Number

• Manage the development of software product/solutions coordinating with the application development team.• Assist in technology dependent workflows and work. Triage incoming work (tickets production and coordinate with developers).• Work with data and data analytics (reporting, ETL, imports, exports, etc.,)• Act as a conduit among the development team, operations team, and end users. • Work with end users in debugging software issues.• Communicate with the relevant internal and external parties. • Work with the marketing/training team to accurately and effectively present software features via communications or trainings.• Create business plans to make sure that the software product meets its deadlines and the end users’ requirements (meets needs). • Request and review feedbacks and gather user input to prioritize software requirements, review correct implementation.• Looks for ways of improving workflows to impact performance, quality and ROI.• Assist and triaging intake ticket system (JIRA). Utilize JIRA as part of daily work assignments.

- Wrote SQL for regular scheduled and ad hoc reports as requested for multiple departments- Built data graphics and dashboards using SQL and Tableau for deployment in custom made web app built in React- Managed ETL ingestion and multiple data pipelines for both internal consumption and external distribution- Managed and automated scheduled reporting that saved countless hours of manually producing- Worked closely with Senior Developers to build and adjust ETL ingestion as required by business rules- Cleaned, validated, and normalized data from multiple external sources