Daniel Say Email & Phone Number

London, Gb

London, Gb

London, United Kingdom

London, United Kingdom

Creating a training programme for new and experienced baristasSupporting Head of coffee with Production cuppingGrinder and Espresso machine maintenanceMaintaining Filter Coffee and Espresso quality across all shopsCreating and implementing a Coffee Quality Audit systemCreating and implementing a Support and Maintenance recordEngaging with shop managers on retail and coffee qualityCreating recipes for batch brew and espressoCovering barista shiftsRepresenting Press at coffee focused eventsWorking along side Shop Mangers to create a fluid and enjoyable experience for all customers.

London, United Kingdom

London, United Kingdom

Training Baristas at key accountsSessions include -Brewing Basic and intermediate barista skillsSensory SkillsMachine and Grinder maintenanceLatte artTraining SCA courses as an authorised SCA trainer.Auditing key accounts and putting together development plans for said accounts and Baristas.Competing in national competitions -Brewers Cup (3rd place 2016)Cup tastersLatte Art

Ealing

Limeyard is a West Coast American inspired restaurant situated in the heart of Ealing Broadway, catering to the casual diner, serving a range of classic cocktails and refined wines.Whilst working at Limeyard my role includes- Bar Training and Management Ensuring a consistent and good wet GP% Cash handling and management Ordering and maintaining stock Complaint handling Staff management Ensuring great customer service at all times Coffee Training (Equipment- San Remo Amalfi and Mazzer Super Jolly)

Fitztrovia

Working for KIN Cafe my job roles included:- Dialing in Espresso Initial shop opening Ensuring fantastic customer services at all times Cash Management Ensuring a good GP% Ordering and maintaining stock Making sure the coffee is of a high standard Internet presence

Kings Cross

I initially started with Harris and Hoole as an Assistant Manager in the Uxbridge Branch, however, my previous management experience meant I was utilised as a relief manager at various locations until eventually I was given my own shop in Kings Cross. We had a very good reputation for great coffee, and also managed to not step on any independant shops toes in the process as I forged a relationship with shops close by in the area (Noble Espresso, Caravan and D.A.S.H).Working for Harris and Hoole my job roles included:- Dialing in Espresso Shop opening support Staff training and development Keeping a good relationship with the owners at all times Ensuring fantastic customer services at all times Liaising with local businesses Cash Management Ensuring a good GP% Ordering and maintaining stock Making sure coffee the coffee is of a high standard Relief management Working events Being a part of the first ‘opening team’ Running the first Harris and Hoole truck Internet presence Complaint handling Dealing with the press

London, United Kingdom

Working in the Harris and Hoole opening team my job roles included:- Dialing in Espresso Shop opening support Staff training and development Keeping a good relationship with the owners at all times Ensuring fantastic customer services at all times Liaising with local businesses Cash Management Ensuring a good GP% Ordering and maintaining stock Making sure coffee the coffee is of a high standard Dealing with the press

Watford/Guildford/St Margarets/

Working for Harris and Hoole my job roles included:- Dialing in Espresso Staff training and development Keeping a good relationship with the owners at all times Ensuring fantastic customer services at all times Liaising with local businesses Cash Management Ensuring a good GP% Ordering and maintaining stock Making sure coffee the coffee is of a high standard Relief management Working events Running the first Harris and Hoole truck Internet presence Complaint handling Dealing with the press

Uxbridge

Working for Harris and Hoole my job roles included:- Dialing in Espresso Staff training and development Keeping a good relationship with the owners at all times Ensuring fantastic customer services at all times Liaising with local businesses Cash Management Ensuring a good GP% Ordering and maintaining stock Making sure the coffee is of a high standard Working events Internet presence Complaint handling Dealing with the press

Kingston Upon Thames, United Kingdom

Widely renowned music venue.Whilst working at The Fighting Cocks my job roles include:- Day to day running of the pub Cash Management Ensuring smooth running of events Liaison with promoters Internet presence (Facebook) Creating cocktail/Shooter Recipes I.T control (creating spreadsheets, fixing computer issues)

Uxbridge

Stylish over 21s bar, Specializing in food and wine. Whilst working at Baroosh, my job roles included:- Day to day running of the bar Ensuring fantastic customer service at all times Cash management Day to day running of the coffee machine Ordering stock and maintaining fantastic yield Counting and maintaining stock Internet presence (website and facebook) Dealing with large bookings Complaint handling Creating cocktail recipes Staff training and development