Daniel Scheinert Email & Phone Number

“Until we can receive with an open heart, we are never really giving with an open heart. When we attach judgment to receiving help, we knowingly or unknowingly attach judgment to giving help.”Brene Brown,I am a people manager first and work on development and growth. I focus on Generosity.I am a systems SME and the daily operations manager assisting with scheduling, forecasting, and workforce balancing. I am proactive, generous, creative and full of energy for growth. I started as a Customer Care agent moved to the supervisor position and grew to the lead supervisor position managing 5 amazing supervisors who were responsible for 70 customer care agents. We were an award-winning call center owned by a fortune 200 company operating in the US E-Vapor market handling 300k interactions per year.My enthusiasm, creativity, and solution driven approach have helped me grow and I am ready for my next great challenge! Looking for Customer Success, Operations Management, People management positions. danielscheinert1234@gmail.comSpecialties: Microsoft CRM dynamics, NICE inContact, NICE Workforce Management, Zendesk, Magento, MS Office, Strategy, Business Proposals, Operations, Systems SME, People Development, Communication, Critical and Creative, De escalator, Team Player, Team Lead

Listed skills include Customer Service, Microsoft Office, Microsoft Word, Research, and 40 others.