General Manager
CurrentManaging budgets and financial forecasting for studio Society, ensuring efficient allocation of resources.Overseeing payroll processes, ensuring accurate and timely payments to employees.Leading marketing initiatives, including campaign planning, execution, and analysis, resulting in increased brand visibility and revenue.Conducting recruitment efforts, including sourcing, interviewing, and hiring personnel to meet the studio's staffing needs.Implemented and managed a CRM system to enhance customer relations and improve client retention.Spearheaded the development of new data management systems, streamlining data storage and access for the organisation.Designed and delivered signature fitness classes tailored to studio Society's unique offerings and client preferences.Managed the studio class timetable, ensuring a well-organised schedule that met the needs and preferences of clients while optimising instructor availability. Conducted regular assessments of instructors to ensure they met and maintained brand standards for teaching, delivering high-quality fitness classes, and representing the studios values.