Daniel Serna Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

Altamonte Springs, Florida, United States

- Drive and exceed sales goals by executing Stores Own Sales.- Lead the push toward selling through coaching and recognition.- Implement action plans focused on both successful and deficient areas.- Ensure accuracy of promotional presentation; communicate advertising and sales information to Associates.- Review Selling Area Scorecard monthly for your sales results- Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented.

Orlando, Florida Area

- Inspected home pre and post installation to ensure proper installation in relation to company and state/local standards.- Ensured customer fully understood security agreement. Including expectations from the consumer, financial obligation, and terms.- Played a vital role in customer education, helping them understand equipment function and home needs

Orlando, Florida Area

- Acted as main channel of communications between clients and Business partners to obtain information related to their needs.- Consistently met and surpassed monthly production goals by generating leads and enhancing client relationships.- Collaborated and referred client relationships to financial advisors resulting in significant financial portfolios for both the customer and the bank.- Attended offsite conferences with small business to strategize and execute their business plans.

Tallahassee, Florida Area

- Trained and managed a team of 10 – 15 cashiers, while completing reports in a timely manner.- Oversight of front-office operations and provide excellent customer service. Developed team building strategies with cashiers to better overall customer service and satisfaction. - Furthered my position within the company, taking initiative to educate myself on other departments to gain product knowledge.