Operations Manager
•Managed six locations with more than 80 union and non-union employees. Evaluated and established the responsibilities for management, implemented policies and procedures, defined company goals.•Supervised a team of 12 salespeople. Guided team to focus on key accounts and expand sales through additional product lines. Created new revenue streams for the company.•Re-organized and re-structured two major product lines. Boosted sales by $3MM.•Developed and implemented a company-wide… Show more •Managed six locations with more than 80 union and non-union employees. Evaluated and established the responsibilities for management, implemented policies and procedures, defined company goals.•Supervised a team of 12 salespeople. Guided team to focus on key accounts and expand sales through additional product lines. Created new revenue streams for the company.•Re-organized and re-structured two major product lines. Boosted sales by $3MM.•Developed and implemented a company-wide safety management program, including monthly safety meetings and quarterly facility inspections. Reduced injuries by 85%, saving 40% in Workers Compensation insurance premiums.•Supervised a new facility construction project, and completed the project on time and on budget. Created new revenue streams with existing customers and developed a new client base.•Initiated company-wide quoting procedures to ensure selling of all available product lines. Improved customer satisfaction through more efficient processes, and reduced quoting time by 30%.•Guided the management committee in the refinement of several key product lines. Expanded sales of these products by $2 MM annually.•Analyzed staffing and inventory needs, formulated an operational plan, and coordinated with store managers for timely procurement of inventory and staffing levels needed for business demands. Cut inventory levels by 20% and staffing by 10%.•Organized OSHA-required and company related compliance and safety training. Enhanced employee morale and participation through safety incentive program.•Led a corporate team to integrate a new division into the company. Generated new sales of $250K the initial year.•Developed a sales training program to update and inform the sales force about new and upcoming products. Sales volume increased by 15%.•Developed, implemented and managed a company-wide Drug and Alcohol Free work place program. Reduced company liability, which led to a 10% reduction in insurance costs. Show less