Daniel Severo Pedrosa

Daniel Severo Pedrosa Email and Phone Number

QA Trainee @ Mestre QA
Dublin, IE
Daniel Severo Pedrosa's Location
Dublin, County Dublin, Ireland, Ireland
Daniel Severo Pedrosa's Contact Details

Daniel Severo Pedrosa personal email

About Daniel Severo Pedrosa

Having a background in Physical Education gave me the strongest skills which are customer service orientated and time-management to plan with the clients their fitness plan. However, this is where I could also get my first contact with sales and administration roles. Working in BSB Fitness helping them with many different roles such as Marketing, controlling the stocks of goods, and organizing events was an open eye for me. In Dublin, I could improve my customer service skills and my English. I could understand more about the Irish community and standards. I believe that I can be a great asset with my skills and experience.

Daniel Severo Pedrosa's Current Company Details
Mestre QA

Mestre Qa

View
QA Trainee
Dublin, IE
Website:
mestre-qa.com
Employees:
8
Daniel Severo Pedrosa Work Experience Details
  • Mestre Qa
    Qa Trainee
    Mestre Qa
    Dublin, Ie
  • Dunnes Stores
    Sales Assistant
    Dunnes Stores Oct 2024 - Present
    Swords, Fingal, Ireland
  • 3D Personnel Ltd
    General Operative
    3D Personnel Ltd Mar 2023 - Oct 2024
    Dublin, County Dublin, Ireland
    * Construction and Renovation Responsibilities at Portview. Environment Organization: Maintain a tidy and safe workplace.Site Cleaning: Perform daily cleaning and debris removal.Material Management: Receive, inspect, and organize incoming materials.Butlers Store Renovation (Terminal 1): Actively participate in renovation tasks, following engineers' plans.Engineer Support: Assist engineers with daily activities and problem-solving.Additional SkillsEffective Communication: Maintain clear communication with the team and suppliers.Proactivity: Anticipate needs and prepare for unexpected challenges.Workplace Safety: Strictly follow safety protocols.Time Management: Plan activities to maximize efficiency.Team Collaboration: Work collaboratively with all team members.* Network Technician | Network2000 (Dublin Airport)Network Installation and Maintenance: Installed and maintained fiber optic and copper cables, ensuring efficient connectivity.Cable Termination: Terminated Cat6/Cat6a cables with RJ45 connectors, adhering to quality standards.Access Point (AP) Setup: Installed and configured AP units, ensuring robust network coverage.Patching Scheme Development: Created detailed patching schemes for organized and easy network maintenance.Testing and Certification: Conducted connectivity tests to ensure installation quality and compliance with standards.
  • Fenlon Pant Hire
    Groundworker
    Fenlon Pant Hire Sep 2021 - Oct 2022
    County Dublin, Ireland
    Responsibilities:Foundation Excavation: Performed precise excavation of foundations to required depths using laser technology.Pipe Installation: Installed and connected house piping systems according to engineering plans.Floor Filling: Managed the filling of floors with T1, T2, and T3 materials, preparing them for subsequent construction stages.Thermal Insulation Installation: Installed thermal insulation on floors and prepared surfaces for concrete placement.Sidewalk and Concrete Work: Executed tasks related to floor leveling, wooden frame installation, and concrete application for sidewalks and other structures.Skills:Excavation Precision: Expertise in using laser technology for accurate foundation excavation.Pipe Installation: Skilled in the installation of house piping systems.Material Handling: Experienced in filling and preparing floors with various construction materials.Insulation Installation: Proficient in installing thermal insulation and preparing surfaces for concrete.Concrete Application: Competent in leveling floors, installing frames, and applying concrete effectively.
  • Ocs Group Uk
    Security Guard
    Ocs Group Uk Jul 2019 - Sep 2021
    County Dublin, Ireland
    Responsibilities:Client and Visitor Interaction: Handle and resolve various client and visitor issues and complaints, ensuring effective communication and resolution.Safety and Security: Oversee the safety of employees, assets, and facilities by monitoring activities, preventing loss, and managing security protocols.Policy Enforcement: Educate and inform violators about company policies and procedures to ensure compliance.Incident Reporting: Compile detailed reports on daily activities, documenting equipment or property damage, incidents, accidents, medical emergencies, and unusual occurrences.Legal Compliance: Maintain the organization’s stability and reputation by ensuring compliance with legal standards and internal policies.Skills:Customer Service: Adept at resolving client and visitor complaints and providing excellent support.Security Management: Skilled in monitoring and managing safety and security to prevent loss and ensure compliance.Incident Reporting: Proficient in documenting and reporting incidents and irregularities accurately.Compliance Knowledge: Experienced in adhering to legal and company requirements to uphold organizational stability.
  • Rfc Security Group
    Security Guard
    Rfc Security Group Aug 2018 - Jul 2019
    County Dublin, Ireland
    Responsibilities:Venue Security: Managed security operations in night clubs, pubs, and restaurants, ensuring a safe and organized environment for patrons.Issue Resolution: Handled and resolved user security issues, aiming to enhance the overall customer experience and maintain a positive atmosphere.Public Interaction: Interacted with a diverse range of individuals in a professional and efficient manner, demonstrating empathy and respect for all users.Skills:Venue Security: Experienced in overseeing security protocols in high-traffic venues, ensuring safety and order.Issue Resolution: Skilled in addressing and resolving security-related issues to maintain a positive environment.Public Interaction: Adept at managing interactions with the public, demonstrating professionalism and empathy.
  • Staycity Group
    Assistant Housekeeper
    Staycity Group Jun 2018 - Oct 2018
    Dublin, County Dublin, Ireland
    Daily Cleaning: Perform thorough cleaning of guest rooms and common areas, including dusting, vacuuming, mopping, and sanitizing.Bed Making: Ensure beds are made to a high standard with fresh linens and properly arranged pillows.Bathroom Maintenance: Clean and sanitize bathrooms, ensuring all fixtures and surfaces are spotless and well-maintained.Inventory Management: Monitor and manage cleaning supplies and amenities, ensuring stock levels are sufficient and reporting any shortages.Guest Requests: Address and fulfill special requests from guests promptly and courteously.Safety and Hygiene: Adhere to health and safety standards, including proper use of cleaning chemicals and equipment.Reporting Issues: Identify and report maintenance issues or any damages in guest rooms and common areas to the appropriate department.Customer Service: Provide excellent customer service, contributing to a positive guest experience by maintaining a welcoming and clean environment.
  • Noá Crossfit
    Coach Assistent
    Noá Crossfit Nov 2016 - Apr 2018
    Brasília, Federal District, Brazil
  • Brasília Capital Fitness
    Promotion Coordinator
    Brasília Capital Fitness Jan 2016 - Oct 2016
    Brasília, Federal District, Brazil
    Offline Promotion Management: Oversee and manage offline promotional activities.Registration Management: Handle the registration process for events.Event Organization and Administration: Plan, organize, and manage sports events.Material Inventory Control: Monitor and manage stock levels of promotional materials.Customer Service: Provide excellent customer service to clients.Spreadsheet Creation: Develop and maintain spreadsheets for various tasks.Commission Payment Management: Control and process commission payments.
  • Artline  Persianas
    Office Administrator
    Artline Persianas Nov 2014 - Mar 2016
    Brasília, Federal District, Brazil
    Responsibilities:Customer Service: Provide excellent customer service via email and phone, addressing inquiries, concerns, and requests in a professional manner.Scheduling Repairs and Installations: Coordinate and schedule repair and installation services for awnings and blinds, ensuring timely and efficient service.Product Procurement: Request and manage the purchase of new products required for installation and repair services.Team Scheduling and Routing: Plan and organize schedules and routes for field teams to optimize productivity and ensure timely service delivery.Employee Access Control: Monitor and control the entry and exit of employees, ensuring compliance with company policies and security protocols.Skills:Customer Service: Proficient in handling customer inquiries and providing solutions effectively via email and phone.Organizational Skills: Strong ability to schedule and coordinate repairs, installations, and team activities efficiently.Procurement Management: Skilled in managing procurement processes and ensuring availability of necessary products.Routing and Scheduling: Expertise in planning routes and schedules to maximize team efficiency and service delivery.Access Control: Competent in managing employee access to maintain security and operational integrity.
  • Brasília Capital Fitness
    Administration Assistant
    Brasília Capital Fitness Nov 2012 - Oct 2014
    Brasília, Federal District, Brazil
    Offline Promotion Management: Oversee and manage offline promotional activities to enhance brand visibility.Event Registration Control: Manage the registration process for various events, ensuring smooth operation.Event Organization and Administration: Plan, organize, and administer sports events from start to finish.Material Inventory Control: Monitor and manage stock levels of promotional materials to ensure availability.Customer Service: Deliver high-quality customer service, addressing inquiries and resolving issues.Commercial Contract Preparation: Draft and finalize commercial contracts to formalize agreements.Invoice and Duplicates Issuance: Issue invoices and duplicates, ensuring accurate billing and documentation.Accounts Receivable Management: Oversee and control accounts receivable, tracking payments and managing financial records.
  • Usebens Seguradora
    Administrative Assistant
    Usebens Seguradora Jan 2010 - May 2010
    São José Do Rio Preto, São Paulo, Brazil
    Responsibilities:Sales Analysis and Contract Renewal: Analyze sales performance and manage the renewal process of contracts to ensure continued client engagement.Customer Service Confirmation: Confirm and follow up on customer service interactions to ensure satisfaction and resolve any issues.Contract and Invoice Management: Issue, send, and track contracts and duplicates, ensuring accurate documentation and timely delivery.Skills:Sales Analysis: Expertise in analyzing sales data to drive performance and strategic decisions.Customer Service: Proficient in confirming and enhancing customer service experiences, addressing concerns, and ensuring satisfaction.Contract Management: Skilled in managing the issuance and tracking of contracts and invoices, ensuring accuracy and compliance.Communication: Strong verbal and written communication skills, essential for interacting with clients and handling documentation.
  • Academia Tribus
    Front Desk Receptionist
    Academia Tribus Nov 2008 - Aug 2009
    Brasília, Federal District, Brazil
    Responsibilities:Administrative Services: Perform various administrative tasks to ensure smooth daily operations of the gym.Facility Presentation and Promotion: Present and promote the gym space to potential members, highlighting features and benefits.Customer Service: Provide excellent service to the public, addressing inquiries and assisting with their needs.Member Enrollment and Renewal: Manage the registration process for new members and handle renewals of existing memberships.Cash Management: Perform cash handling duties, including closing the cash register at the end of the day.Opening Procedures: Oversee the opening procedures of the gym, ensuring everything is ready for a smooth start to the day.Skills:Customer Service: Strong skills in providing excellent service and support to gym members and potential clients.Administrative Abilities: Proficient in handling administrative tasks, including registration and cash management.Sales and Promotion: Ability to effectively present and promote the gym's services and facilities.Organizational Skills: Efficient in managing daily opening procedures and maintaining smooth operations.Cash Handling: Experience in managing cash and financial transactions accurately.
  • Safra
    Sales Representative
    Safra Jan 2008 - Aug 2008
    Brasília, Federal District, Brazil
    Responsibilities:Customer Service: Delivered exceptional service by addressing client inquiries and resolving issues related to financial products and services.Consigned Loan Sales: Assisted clients in obtaining consigned loans, explaining the benefits and terms of the product and guiding them through the application process.Loan Contract Preparation: Prepared and finalized loan contracts, ensuring all documentation was accurate and in compliance with company policies.System Updates: Managed updates in the Safra system, maintaining accurate and up-to-date information for efficient loan processing.Skills:Customer Service: Adept at providing high-level support and resolving financial product queries.Loan Sales: Experienced in promoting and facilitating consigned loans.Contract Management: Proficient in managing loan contracts and documentation.System Management: Skilled in updating and maintaining data in the Safra system.
  • Santander Brasil
    Sales Representative
    Santander Brasil Aug 2007 - Jan 2008
    Brasília, Federal District, Brazil
    Responsibilities:Customer Service: Provide excellent customer service, addressing inquiries and resolving issues related to banking products and services.Consigned Loan Sales: Facilitate the sale of consigned loans, including explaining terms and benefits to clients.Loan Contract Preparation: Prepare and finalize loan contracts, ensuring accuracy and compliance with company policies and regulations.Internal System Updates: Update and maintain internal systems to ensure accurate records and smooth operations.Telemarketing: Conduct telemarketing activities to promote banking products and services, reaching out to potential customers and generating leads.Skills:Customer Service: Proficient in delivering high-quality customer service, with a focus on client satisfaction and problem resolution.Sales: Experienced in selling financial products, particularly consigned loans, with a strong understanding of product benefits and client needs.Contract Management: Skilled in preparing and managing loan contracts with attention to detail and regulatory compliance.System Management: Capable of updating and managing internal systems to ensure operational efficiency.Telemarketing: Adept at executing telemarketing strategies to promote products and generate leads.
  • Caixa Econômica Federal
    Internship Trainee
    Caixa Econômica Federal Jan 2004 - Apr 2005
    Brasília, Federal District, Brazil
    Responsibilities:Customer Service: Delivered high-quality support to customers, addressing their inquiries and resolving issues efficiently.Active Telemarketing: Conducted active telemarketing campaigns to promote Caixa Econômica Federal's products and services.Contract Preparation: Assisted in the preparation and assembly of housing contracts, ensuring compliance and accuracy.Product Sales: Facilitated the sale of various banking products offered by Caixa Econômica Federal.FGTS Support: Provided assistance and information related to the Fundo de Garantia do Tempo de Serviço (FGTS), supporting customers with their needs.Skills:Customer Service: Adept at delivering effective and supportive customer service.Telemarketing: Experienced in executing telemarketing strategies to promote banking services.Contract Management: Proficient in preparing and assembling contracts with precision.Sales: Demonstrated ability to sell banking products and services effectively.FGTS Knowledge: Knowledgeable about FGTS procedures, providing valuable support to clients.

Daniel Severo Pedrosa Skills

Microsoft Excel Microsoft Office Atendimento Ao Cliente

Daniel Severo Pedrosa Education Details

Frequently Asked Questions about Daniel Severo Pedrosa

What company does Daniel Severo Pedrosa work for?

Daniel Severo Pedrosa works for Mestre Qa

What is Daniel Severo Pedrosa's role at the current company?

Daniel Severo Pedrosa's current role is QA Trainee.

What is Daniel Severo Pedrosa's email address?

Daniel Severo Pedrosa's email address is da****@****ail.com

What schools did Daniel Severo Pedrosa attend?

Daniel Severo Pedrosa attended Dorset College Dublin, Ecollege, Ecollege, Elta School, Ibat College Dublin.

What skills is Daniel Severo Pedrosa known for?

Daniel Severo Pedrosa has skills like Microsoft Excel, Microsoft Office, Atendimento Ao Cliente.

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