Daniel Vargas Shimamoto Email & Phone Number

Sabadell, Ct, Es

Sabadell, Ct, Es

Barcelona, Catalonia, Spain

São Paulo, Brazil

Definition of planning and strategy for user acquisition.- Develop and optimize forecast tools related to user acquisition- Develop SQL codes and dashboards related to OKRs- Conduct analyses related to user acquisition and retention to achieve operational efficiency- Design and plan A/B tests.

São Paulo, Brasil

Global project management for user experience strategies and operational models.- Definition of global CX strategy for user feedback.- Structuring and standardization of VOC, VOP, and VOB strategy.- Leadership of Smart Working projects aimed at improving efficiency.- Analytical leadership of Feature Teams to improve user experience.

Support for different business lines (Ride Hailing, Food, & Payments) and participation in the Voice of Customer team.- Annual OKRs definition and revision process.- Technical support for business teams (data access, data analysis, and machine learning).- Analysis for business direction through Voice of Customer (VOC) and Voice of Process (VOP).- Predictive analysis of indicators (time series, regression, clustering) to guide and direct key stakeholders.- Application of NLP in qualitative analysis to understand the customer's voice in the process.

São Paulo, Brasil

Support for the Ride Hailing business and participation in the Voice of Customer team.- Developing SQL/HiveQL codes for dashboard creation and maintenance.- KPI analysis with the goal of bringing the customer's voice to the center of decision-making.- Data analysis in strategic projects focused on developing a customer-centric culture.- Predictive analysis of indicators to guide and direct key stakeholders.- Creation of insights linking business objectives with customer needs.

Sumaré, São Paulo, Brazil

- Collection and manipulation of registration information and statistical data- Management of indicators- Guidance and marketing on products and services offered by BB (individuals and companies)- Preparation, processing and conference of reports and documents

Itu, São Paulo, Brazil

- Analysis and consolidation of indicators related to the area- Root cause analysis: PDCA, Pareto, Ishikawa, 5 Whys and standardization;- Development of Database, Reports and Dashboards- Elaboration and standardization of operational procedures and records (ISO 9001)- Implementation of reports with interface in quality and logistics- Control of auxiliary material and cost- Analysis and control of non-conforming products.

Campinas, São Paulo, Brazil

- Assist in the planning, organization, coordination, evaluation and integration of all activities developed within the school unit.- Development and monitoring of functional evolution processes.- Participate in the formation process of classes, classes, rooms, and timetable.- Control of Resource Management routines

Sumaré, São Paulo, Brazil

- Dimension industrial equipment- Quotations for clients- Control and organization of customer orders

Specialization, Data Science

Bachelor Of Engineering, Food Engineering

Technical Course, Mechatronics