Daniel Silvas Email & Phone Number

Dumont Nj

● Streamlined SOP to assure a more efficient office workflow.● Responsible for all client follow-up and note maintenance.● Established relevant KPI's to increase profit of firm by 35%.● Daily tasks :○ Data entry○ Client lists○ Cold call lists Compilation for sales team○ Loan details and follow-ups○ Running reports on QuickBooks for clients and firm (on request)○ Profit and Loss (P&L)○ Balance sheets○ A/R and A/P aging reports○ Scheduling calls with clients and potential clients with one of our on staff bookkeepers.○ Staff scheduling○ IT Support● Monthly tasks :○ Responsible for all general office operations○ Processing of monthly clients’ dues and distribution of receipts○ Sending out P&L/Balance/Aging reports to clients for months end○ Ordering of supplies for the office○ Working with vendors and getting the most competitive price● Quarterly tasks:○ Annual Report Reminders○ Sales/Use Tax Reminders● Yearly tasks:○ Compiling all relevant tax data for firm○ Compiling all relevant tax data for clients○ Scheduling yearly pre-tax season client calls

● Management of all installation projects● Coordination between client and warehouse● Main POC for knowledge on internal SOPs● Prepare and maintain files both digitally and physically for all client work including photos and schematics of client space and furniture to be installed.● Fronted new software implementation increasing productivity in warehouse by 40%● Proficient in Fieldwire and Microsoft suite● Maintain and fix Punch Lists● Working hands-on as the main POC with companies such as: Walders, Weeks Lerman, Steelcase, Lakeshore, Community Productions and the NYC

Pompton Plains Nj

● Sole manager of all client documents by ensuring confidentiality.● Managed staff and was primary contact and dispatcher for drivers on the road● Deployed team members to meet business demands and make necessary staff • Responsible for excelling customer and brand excellence, while leading and managing overall shift-level operations.● Invoice Verification & Entering● A/R Record Keeping & A/P Making & Entering Payments • Assign and Distribute Driver Routes● Use Routific to calculate most efficient route● Answering Client Emails & Creating Resolutions● Research marketing outlets● Run reports

Teaneck Nj

● Main POC for communication from headquarters to drivers OTR● Kept track of drivers on routes using Fleetilla FleetFactz telematics system● Amazon load board to

Oradell Nj

● Diagnosed, repaired, updated, removed viruses, checked integrity routinely on multiple units.● Disassembled, extracted malfunctioning parts, and installed new hardware.