Daniel Silvas Email & Phone Number

Dumont NJ

• Streamlined SOP to assure a more efficient office workflow.
• Responsible for all client follow-up and note maintenance.
• Established relevant KPI's to increase profit of firm by 35%.
• Daily tasks:○ Data entry○ Client lists○ Cold call lists Compilation for sales team○ Loan details and follow-ups○ Running reports on QuickBooks for clients and firm (on request)○ Profit and Loss (P&L)○ Balance sheets○.
• Monthly tasks:○ Responsible for all general office operations○ Processing of monthly clients’ dues and distribution of receipts○ Sending out P&L/Balance/Aging reports to clients for months end○ Ordering of supplies for.
• Quarterly tasks:○ Annual Report Reminders○ Sales/Use Tax Reminders

• Management of all installation projects
• Coordination between client and warehouse
• Main POC for knowledge on internal SOPs
• Prepare and maintain files both digitally and physically for all client work including photos and schematics of client space and furniture to be installed.
• Fronted new software implementation increasing productivity in warehouse by 40%
• Proficient in Fieldwire and Microsoft suite

Pompton Plains NJ

• Sole manager of all client documents by ensuring confidentiality.
• Managed staff and was primary contact and dispatcher for drivers on the road
• Deployed team members to meet business demands and make necessary staff
• Responsible for excelling customer and brand excellence, while leading and managing overall shift-level operations.
• Invoice Verification & Entering
• A/R Record Keeping & A/P Making & Entering Payments

Teaneck NJ

• Main POC for communication from headquarters to drivers OTR
• Kept track of drivers on routes using Fleetilla FleetFactz telematics system
• Amazon load board to

Oradell NJ

• Diagnosed, repaired, updated, removed viruses, checked integrity routinely on multiple units.
• Disassembled, extracted malfunctioning parts, and installed new hardware.