 Designs, implements, and maintains business intelligence software/website using ReactJS, PHP Slim,and SQL with MariaDB to support customer needs and increase product value. Designs, codes, modifies, and debugs software to improve functionality and sustain product integrity,security, and scalability–providing timely fixes and enhancements. Runs scripts in Linux command line terminals, writes and edits cron jobs, manages code repository withGit version control, configures AWS and DNS settings, and utilizes IDE and browser debugging tools toprovide reliable, efficient, and high-quality data structures and code as solutions. Collaborates with developers, QA, product team, and managers via Microsoft Teams in scrum meetingsper Agile Methodology to determine technical requirements and deliver on deadlines. Engages as a team player and volunteers to do what is best for the team as a unit, ever keeping an eyeon possible improvements that directly and positively impact customers. Utilizes Azure DevOps ticketing system to organize cards, notate them, and see them through the SDLC. Conducts interviews for new hires, ensuring the best fit for the team is chosen. Mentors Jr. Developers and acts as partner to train, familiarize, and ensure comfort in new role. Spearheaded a much-needed Wiki knowledge base for internal use, preserving instructions and on-thejob information as reference points for current and future developers. Initiated the installment of a Skill Advancement Day for continued learning across the team. Participated, coded, and led team in company-wide Innovation Days automation app competition,winning 2nd place; refactored app to production, saving hundreds of manual work hours per year

 Manages all customer interaction, projects, and business operations for web development startup with apartner and 2 direct reports. Designs and develops websites with WordPress Content Management System (CMS), adding JavaScript,PHP and CSS code to tailor the website beyond the capabilities of the latest themes/plugins. Creates and edits all digital content–including graphics–for a modern approach, adding business value. Practices SEO with proper keyword usage, establishing a strong online presence for clients throughprime exposure to web traffic. Utilizes website performance-analysis and reporting tools such

 Writes and edits up to 10 resumes, cover letters, LinkedIn profiles, and interviews per week, helping theaverage client get a new job in 6 weeks at a 13% higher pay. Consults with writers, editors, and managers to adhere to best practices and industry trademethodology, producing high-caliber documents that elevate the client. Interviews client to identify duties, strengths, and accomplishments, negotiating complex grammar tocreate compelling documents. Reviews target job descriptions to ensure a good fit for the client. Utilizes diverse IT knowledge to streamline and automate processes, imp

 Provides IT customer service to clients of various agencies, solving technical issues. Troubleshoots problems by phone, using ticketing systems, documentation, existing knowledge, andcritical-thinking skills to exceed company-client service level agreements (SLAs). Assists employees from world-leading organizations, including the City of Chicago Police Department,Benjamin Moore & Co., and the United Launch Alliance–affiliated with NASA. Builds relationships with customers using superb people skills, always networking. Consistently meets over 100% of work goals in performance appraisals, acting as leader and topperformer for the team.

 Develops software architecture and code to create solutions using current best practices. Multi-tasks with cross-functional skills; codes in the Laboratory Information Management Systems(LIMS) department using LabWare, utilizing SQL and LIMS Basic to create software interfacings. Produces Java-based web applications using HTML5, CSS3, JavaScript, jQuery, AJAX, and SQL. Showcases knowledge of Software Development Life Cycle (SDLC) via analysis of apps and systems. Creates flowcharts using Unified Modeling Language (UML) for software design and visualization. Collaborates with developers, project managers, and analysts, gathering requirements to create highquality and timely deliverables to the client using Agile methodology through Scrum meetings. Delivers presentations to colleagues on relevant new technologies to increase overall team output. Creates and manages Crystal Reports from data and statistics for quality assurance