Audited large numbers of timesheets, ensuring accurate submissions that enhanced compliance and reduced errors.Communicated with consultants to resolve issues, providing timely support and improving overall user experience.Assisted in developing and testing a new timesheet submission system, aiming to increase efficiency and satisfaction among team members.Assisted in creating a ticketing system to replace traditional email communication, leading to faster issue resolution and improved team collaboration.Acted as a primary contact for timesheet inquiries, fostering effective communication across departments.

Conducted data collection and analysis for studies on child development, utilizing Qualtrics for survey management.Engaged with participants to gather qualitative data, contributing to research that enhanced understanding of childhood perspectives.

Managed payroll data for student employees, ensuring timely and accurate processing of hours and payments.Developed and maintained job entries for student positions, enhancing tracking and management efficiency.Assisted in resolving payroll-related inquiries, providing high-quality customer service to students and staff.

Provided assistance to students and staff regarding payroll and employment inquiries, enhancing the overall customer service experience.Conducted data entry and filing, ensuring accuracy and confidentiality of sensitive information.