This role led responsibility for Global warranty performance of Ranger and Everest Interior and Exterior product issues through 6 Sigma and structured problem solving techniques. This role included leading, coaching and developing a group of quality Black Belts and plant based engineers located globally in problem-solving processes, root cause validation and robust implementation of corrective actions into production and service.Key achievements:• Achieved Ford Ranger Warranty stretch targets to achieve best ever Global High Time in Service quality. • Master Black Belt Accreditation.• Co-delivered Lean Six Sigma Black Belt course.• Led new competency development and training architecture for quality engineering teams.• Led multiple process improvement projects based on Lean 6 Sigma principles to develop tools and standards for target development, reporting, automation and visualization of data. Similar principles used in service to improve parts returned successfully and streamline delivery of service procedures and parts.

Led management of powertrain resource (headcount, contract budget, materials etc), estimation, target setting, budget delivery, expenditure and hiring management for all powertrain teams, (USA, AU, UK, Brazil)Key achievements:• Led global powertrain resourcing estimation and budget delivery for all new Ranger on time and within budget.

Based in Nanjing China, I developed and led a team that had overall leadership for all aspects of global large and complex B size (small vehicle) Programs – Small Car, SUV and CUV. I was responsible for stakeholder management, cost, investment, risk, change management, benchmarking, content, timing, sourcing, deliverables and gateway paper development and delivery to senior leadership.Key Achievements:• Successfully set up and trained all new program management team in China.• All gateways successfully achieved within stretch investments targets.

Leadership for Asia Pacific and Joint Venture program total engineering resourcing estimation, (Headcount, material and purchased services/ contracts funding and global distribution.)Development and delivery of workforce plan as well as resourcing analysis for all Asia Pacific Program gateways. Key Achievements:• Developed and managed workforce plan and containability for est. 4000 employees across China, India, Australia, Thailand.• Defined resourcing for Ford Bronco resulting in successful business case and subsequent product introduction.• Asia Pacific lead and key stakeholder in developing new global workforce/ resourcing tool to enable a global snapshot of status and projection of demand for each

Based in Shanghai with leadership of Asia Pacific powertrain planning up to Program Start gateway. Development and delivery of strategy papers and recommendations for senior management decision based on technical understanding of powertrain system design, marketplace wants and manufacturing fundamentals and their constraints.Key Achievements:• Successfully set up and trained a completely new planning organisation in China.• Developed business cases, aligned with Joint Ventures and gained Global VP stakeholder approval for new manufacturing plants into China including 3 cylinder engine and 8 speed transmissions. • Successful completion of business case and definition of new or major updates on Escort (new), Focus (new PT), Escape (new PT), Taurus (new), Edge (new PT), Mustang(new).

Design/ integrate/ project manage key contracts/ releasing and quality management of Powertrain electrical controls into Asia Pacific Programs.Key Achievements:• Designed powertrain electronics for all new 2011 Ranger using both in house and contracted supplier designers.• Lead for powertrain prototype Ranger Truck builds whilst located in Japan with Mazda including successfully building and driving first fully representative prototype Rangers ever built.

• Design/ project management/ releasing of all mid size vehicle current and future model clutch and actuation systems (Ford/ Mazda/ Volvo)• Design of Transit clutch systems current and future model programs.• Successful delivery of Transit FWD manuals new clutch system.Primary suppliers were FTE, Sachs and LUK

• Management of Quality Data Analysis team responsible for all Australia warranty/ quality analysis.• Role involves supporting/ coaching/ training management and their teams in 6 Sigma, global 8D, and process re-engineering. Training included Global 8D x6, 6 Sigma Green Belt x 3.• Leading weekly key metrics/ priorities reviews with senior management.

Led transmission systems quality issues using collaborative and structured problem solving methodologies to analyse data, provide containments, identify key inputs/ outputs, reproduce issues, identify root cause, and deliver permanent corrective actions to production and service. Led team and Quality presentations with senior management. Supported dealers and service engineering with diagnosis of complex issues.Key Achievements:• Led successful approval of new manual transmission business for Ford Australia• Identified noise pathway and developed new manual shifter to isolate transmission chatter noise.

Lead for post Job 1 Falcon, Territory and Ute engine & control systems issue resolution similar to transmission role above.Key Achievements:• Led dedicated LPG engine and turbo engine production launch and field issue resolution.• Led collaborative problem solving to identify root cause of hard to start engine issue with multiple factors to reproduce issue resulting in calibration change.

Certified black belt – Formally trained, certified and dedicated to Six Sigma projects during this time. Six Sigma provides expertise in statistical analysis, lean process optimisation, root cause analysis and robust fix actions on complex issues.Key Achievements:• Achieved Six Sigma certification in top 5% fastest time.• Delivered efficiency projects in Ford manufacturing, supplier process, design and transactional.• Delivered Green Belt training to 3 teams.

• Developing test plans, scheduling and leading testing of interior and climate control systems.• Benchmarking, target setting and related performance testing of prototypes.• Led technicians to build climate control portion of attribute prototype fleet. • Development of climate control airflow systems from concept to final delivery at J1, (as a black belt), resulting in best in class system.

Led project team to deliver product to meet all cost/ timing/ quality targets • Designed/ launched AU Falcon interior trims at J1, and designed Territory latching systems.• Developed requirements, sourced parts, release system parts and drawings, BOM and related materials.

Ford Graduate Program 1st Assignment• Lean principles process improvement, (material, labour, cycle time) and safety enhancement facility projects.• Lead for new and updates of major facilities, and subsequent implementation. (specification, justification, tendering, purchase, implementation and commissioning)