Change Manager
CurrentLeading the Change & Transformation Team in the UK First Contact Team.
Sep 2024 - Present
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Daniel Sinclair Email & Phone Number
Change Manager
at
Aptia Group
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✓ Verified May 2026
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Who is Daniel Sinclair? Overview
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Quick answer
Daniel Sinclair is listed as Change Manager at Aptia Group, based in Queensferry, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Daniel Sinclair.
Daniel Sinclair previously worked as Senior Analyst at Aptia Group and Customer Service Analyst at Mercer. Daniel Sinclair studied at Inverkeithing High School.
Company email context
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Aptia Group
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Profile bio
About Daniel Sinclair
Leading the Change & Transformation Team in Aptia's UK First Contact Team.
Listed skills include Telephone Skills, Mathematics, Customer Satisfaction, Customer Retention, and 4 others.
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Daniel Sinclair's current company
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8 roles
Daniel Sinclair work experience
A career timeline built from the work history available for this profile.
Senior Analyst
Responsible for the UK First Contact Team's (FCT) Technology Support & Innovation, Telephony Platform Administration and leading a team of Analysts covering Interaction Analytics, Change and Research.
Jun 2023 - Sep 2024
Customer Service Analyst
Leading Speech & Insight Analytics for the UK Customer Experience Center.
Dec 2021 - Jun 2023
Quality Assurance Assessor
Auditing UK Customer Experience Center omni-channel contact (telephony, emails etc.).
Sep 2018 - Dec 2021
Senior Agent
Training, coaching and developing agents in the UK Customer Experience Center.
Apr 2017 - Sep 2018
Customer Service Agent
Consulting members, clients & 3rd parties in relation to our Employee Benefit services.
Mar 2015 - Apr 2017
Telephone Fundraiser
Communicating with potential donors on behalf of a multitude of charities, empathising and connecting with them to bring them on board as regular donors.
Apr 2014 - Aug 2014
Mar 2014 - Apr 2014
1 education record
Daniel Sinclair education
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Inverkeithing High School
FAQ
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What company does Daniel Sinclair work for?
Daniel Sinclair works for Aptia Group.
What is Daniel Sinclair's role at Aptia Group?
Daniel Sinclair is listed as Change Manager at Aptia Group.
Where is Daniel Sinclair based?
Daniel Sinclair is based in Queensferry, Scotland, United Kingdom while working with Aptia Group.
What companies has Daniel Sinclair worked for?
Daniel Sinclair has worked for Aptia Group, Mercer, Jlt Employee Benefits, R Fundraising, and New Look.
How can I contact Daniel Sinclair?
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What schools did Daniel Sinclair attend?
Daniel Sinclair studied at Inverkeithing High School.
What skills is Daniel Sinclair known for?
Daniel Sinclair is listed with skills including Telephone Skills, Mathematics, Customer Satisfaction, Customer Retention, Telecommunications, Customer Support, Mathematical Analysis, and Mathematical Logic.
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