Daniel Sjerven Email & Phone Number

Orange, CA, US

Dalton, GA, US

• Improved sales performance of territory in Southern Minnesota by developing relationships in stagnant or underachieving accounts, as well as prospecting and expanding my customer base.
• Increased LVP product segment in territory by 153% from 2018 to 2019
• Expanded customer base by 20% in first year
• Created presentations and demonstrated all new product introductions within all product segments

Woonsocket, RI, US

• Collaborated with existing store leadership to rebuild challenge locations by fostering a team oriented culture to positively affect customer service, merchandising/presentation, and efficient overall store operations.
• Earned the opportunity to manage the flagship store in Minnesota
• Decreased shrink by 1% in the first four months of leading the store by implementing loss prevention policies and focusing on company directives
• Achieved 100% compliance will all national and company regulatory audits
• Used Categorical Sales data to increase sales by 3% over LY within the first 90 days
• Managed in-stock percentage to surpass company goals

Philadelphia, PA, US

• Played a key role in revitalizing store operations, leading to significant increase in sales. Presided over customer service, employee training/development, strategic partnerships and relationship management.
• Doubled store Sales Conversion Rate in Seven Months
• Awarded 2016 Q1 Best Store in the Twin Cities Region
• Selected to participate in the Onboarding Process Credo Tiger Team

Philadelphia, PA, US

• Worked with store manager to establish a team-oriented, collaborative environment that fostered continuous improvement among personnel.
• Selected to participate in the G.E.M. leadership training program
• 2014 Assistant Store Manager Elite winner
• Developed on-boarding curriculum to train new employees on product knowledge, order entry, store procedure, record keeping and day to day operation

Philadelphia, PA, US

• Interface with a diverse customer base to provide exceptional customer service while driving retail sales. Proactively identify customer needs and offer product and service recommendation to meet those needs.
• Received the 2013 Q4 XEC Rising Star Award
• First XEC Sales Consultant in TCR history to exceed sales goals while on new-hire status
• Selected to participate in the Self 2.0 and Walk In My Shoes talent development pilot program

Philadelphia, PA, US

• Provided friendly and detailed customer service skills to educate and assist a high volume of customers with various billing questions.
• Awarded Comcast Best Billing CAE in June 2013
• Selected to participate in the Bulk Billing Focus Group
• Achieved transitional sales rate goals and commission multipliers for five consecutive fiscal cycles

• Maintain complete occupancy
• Continuously update web advertisements on apartment vacancies and availability
• Retain thorough and confidential records of leases, apartment conditions, and contact information of current residents
• Provide assistance and resources to current residents

• Developed and created new content
• Edited existing audio and video product to meet client specifications
• Supported and fostered current and new customer, vendor, and manufacturer relationships
• Represented and sold fitness, health, and self-improvement media products to customers internationally
• Monitored and facilitated order shipments by collaborating with customers and vendors