Daniel Skokic Email & Phone Number

Gothenburg, Se

Göteborg, Västra Götaland, Sverige

• Drive the business with full profit and loss responsibility. • Monitor and analyze all aftersales and customer service areas, including warranty, quality, and sales of accessories and parts.• Launch new markets and establish effective aftersales and customer service operations.• Ensure the achievement of regional performance KPIs and targets, within our network, importers, and markets.• Build a strategic service network and establish authorized repair centers.• Foster relationships and address customer service issues to promote profitability and enhance customer satisfaction.• Oversee the implementation of essential products, processes, systems, and standards in aftersales and customer service.• Collaborate closely with our markets, partners, and global importers.