Director, Managed Defense
Current• Manage a large team of cybersecurity professionals responsible for providing Managed Detection and Response services for hundreds of small to large enterprise customers across dozens of industries. • Manage a program that provides delivery of threat intelligence, incident response, monitoring, and executive reporting.• Contributing to the strategic planning and execution of a diverse service portfolio, including service development, client relationship management, and value optimization.• Responsible for the delivery of a multi-million dollar portfolio of services.• Manage and resolve complex or high-priority client escalations that include alert monitoring, incident response, and contract disputes.• Work extensively with product management to develop new service offerings.• Collaborate with product marketing to drive the adoption of new service offerings by researching market opportunities and developing messaging.• MBA Student at the Citadel, Military College of South Carolina.