Busy Customer service led role dealing with various customer services issues from product enquiries to complaint handling and working to support my team. Ensure that all stock is placed in the correct locations on clean shelves with the correct pricing. This is essential as a failure to follow these steps could lead to customer complaints, whether that’s because there is no price for a product or the product is placed under a different label. Required to serve customers on the tills. I thrive by doing this due to my outgoing personality. I am very talkative with customers and enjoy going above and beyond expectations by engaging in conversations regarding how their day is going and what their plans are. Customers really enjoy this as they receive a positive experience and therefore are more likely to return because of this.