Daniel Soderstrom Email & Phone Number

Managing a team supporting Tele2’s business customers using IP VPN services and their add on services. With an increased bandwidth demand of 52 percent in 2017 and still growing as strong in 2018 the demand of a first class support with great efficiency for data services is as high as ever.Which is why we provide;A solution driven support team with.

The team responsibilities are the network operation of Tele2’s national and international network. Monitoring and maintaining switches, DWDM systems, SDH systems as well as customer voice and data networks in Tele2 countries 24/7. We receive trouble reports from customers where we perform proper trouble ticket entry and admission. We need to adhere to.

My team leader responsibilities includes, managing the personnel during the shifts, divide workload, prioritizing the faults, what should be done and by whom during the shift, in charge of information sharing and follow-ups between NOC and other departments within the company as well to other service providers and vendors......

- Project manager for the initial phase of network optimization projects with a couple of Swedish service providers. I was working together with Bell Labs and our technical experts in Netherlands creating a customized network optimization for the customers. Objective for the initial phase is to gather information about the customer, their network and their.