Sr. Linux Engineer supporting Oak Ridge National Laboratory

University IT support environment consisting of a Linux high performance cluster (HPC) in addition to Vmware Vsphere, Amazon Web services, EMC NAS/SAN management, and Cisco fiber switch maintenance. Mentor junior system administrators, including contractor performance assessment and job requirements for filling open positions. Routinely make recommendations for future growth and systems maintenance.

Team lead for IT group supporting College of Computing. University IT support environment with UNIX/LINUX desktops and servers. Managed and mentored undergraduate assistants and junior system administrators. I coordinated the migration of several services from old outdated hardware to newer more stable infrastructure, including web content.

Led application support team by mentoring and documenting procedures for Junior System Administrators, and developed a system for rapid on-boarding for new employees. Team responsibilities included proprietary application troubleshooting with rotational 24/7 on call support rotation planning. Led the way to creating a night shift to resolve standing issues and better inform and train NOC personnel.

Responsible for administration of 24/7 wireless and wired internet service including Dell and Cisco LAN/WAN, security, VOIP, Canopy Wireless, and 1x-EVDO. LINUX, Free-BSD, and Solaris operating system and application support including web, DNS and email. I supervised two installation and maintenance network technicians. Instructed call center employees on relating complex technological issues to customers.

Second tier escalated response engineer for HP-UX network related issues, including but not exclusive to: NIS, NFS, DNS, sendmail, and general network troubleshooting and setup. Logged into customer sites and fixed problems with HPUX r11 networking. Mentored and trained junior administrators and revised internal documentation to help improve response center effectiveness.

Business was primarily a consulting and application integration company for .com companies. Coordinated the integration of Networking, UNIX (HP-UX, Solaris, AIX, DEC), LINUX and Windows for web site roll outs. OEM and authorized dealer for Cisco, F5, Microsoft, Sun Microsystems, Intel, AMD, Hewlett Packard and IBM. Business also configured and installed personal computers and servers, both hardware and software. Managed 5 employees, both office staff and on site consultants. I was responsible for marketing of products and business, including brochures and web site purchasing of products for customer base sales, product development, and integration for customer usage. Created complete IT infrastructure for 5,200 person company, including servers' application integration and employee instruction.

C and C++ programmer and Windows Desktop support. Administrator for HP-UX, MacOS, Digital Unix, SunOS, Solaris, AIX, and Windows. Built and maintained all the above operating systems, including assembly and installation of operating system on new computers for EDS customers. Planned and wrote multiple disaster recovery plans for customers. Planned and implemented security and firewall policies both for EDS and its customers.