Daniel Sonnenberg Email & Phone Number

Berrien Springs, Mi, Us

United States

Business Development for the Heat Treatment Services division.

Riverside Mi

As Sales Product Manager / Applications Engineer I was responsible for sales growth over a 3+ year period for Lab/Light Industrial Heat Treatment Furnace equipment. - Led/Collaborated with a cross functional team (engineering, aftermarket, production and materials handling)- Through mid 2024 grew sales by over 166% from the 2023 year-end-total and was on pace to break record sales in the 8 year history at the current facility.- Increased sales by 60% within my first 9 months from the 2020 year-end-total. That same year I closed the highest grossing project for Lab /Light Industrial line to date. - Attended 2022, 2023 and 2024 Ceramics Expo and the 2021 Heat Treat Trade Show.

Benton Harbor, Michigan

- Prepare quotations for custom engineered pump systems and related accessories in response to requests for proposal in a timely, complete and accurate manner.- Analyze and interpret pump schedule and specifications to identify application requirements.- Select appropriate pump design(s): Condensate Return, Boiler Feed and Jet Vacuum systems.- Interface with others to ensure design, costs, schedule, quality issues, shipping dates and methods to enhance satisfaction.- Maintain quotation activity, cost, price, and appropriate quoted lead time.- Handle Returns Goods Authorization requests and approve/issue credit when necessary. - Order entry and BOM Engineering entry.- Mentor and train junior and new sales team members.- Lead sales representative factory training.

Benton Harbor, Michigan Area

•Support Whirlpool consumers with service related issues. Troubleshoot when within warranty (SAC)•Knowledge of Siebel, Service Bench, Inquria, SharePoint and TPX (parts) systems•Cross and Upsell parts, accessories, Extended Warranties and other beneficial plans to help aid the consumer•Track part orders and service history.•Product brand knowledge: Amana, Whirlpool, Maytag, Kitchen Aid and Jenn-Air

St. Joseph, Michigan

•Assisted Trade Customer, Account Manager and Territory Manager needs providing excellent service and exceeding consumer expectations•Strong knowledge of SAP, Partner Dynamics, Damage Claims and Commerce Hub systems. Used to help track orders for Home Depot, Independent Retail and Lowes accounts•Home Depot (3rd Largest Trade Customer), tracked shipments, partnered with local and regional distribution centers to streamline order processes, updated account order information•Mentor to New Hires on the Home Depot Account•Call recordings used during New Hire Training courses•Returns Center (Returned merchandise for all Trade Customers with the exception of Home Depot), placed return orders, collaborate with Lowes RTM Clerks and distribution centers to ensure proper pick up, created installation and scrap credits•Subject Matter Expert: Cross-Functional Team formed to provide backup for Home Depot, Lowes, Independent Retail (Trade Customers that have a sales volume less than $9M), and Returns Center accounts. Also assisted with Best Buy invoice processing and Buy Fair trained•Assisted Operations Manual Project team: Evaluated Trade Partner Support processes for all five teams in department and determined which ones were going to be eliminated, improved and kept. Presented ideas to leadership in preparation for the Share Point Transformation project

Bacholar Of Science, Communications

Activities and Societies: •Habitat for Humanity volunteer: Sarasota, Florida 2007 •Head Start Preschool volunteer: Palmetto, Florida.

Associate, Arts