•Developing and implementing research and development procedures and techniques.•Helping management and internal clients to understand the results and implications of research and development initiatives.•Preparing and managing research and development budget.•Relies on extensive experience and judgment to plan and accomplish goals.•Manages and directs the research and development programs to meet organizational needs and to capitalize on potential new products.

• Quote Provision; planning and designing Microsoft Licensing Solutions for Medium to Large Organisations in and outside the jurisdiction of Ghana.• Microsoft Licensing Queries Resolution; handling queries from workforce of 600+ and over 8000 customers of IPMC by systematically employing knowledge and experience gained through 2 years of providing licensing solutions to resolve the query cases. • Purchasing Responsibilities; facilitating Purchase roles and engaging suppliers with price negotiations leading to processing of Purchase Orders to ensure Microsoft License orders are appropriately lodged and delivered to customer.• Instructing and ensuring that organisations duly adhere to the Compliance modalities of Microsoft On-Premise Solutions and Online Services(Cloud) to prevent litigation associated with illegal licensing.

• Played an integral role in new Business and Microsoft products pitches and held responsibility for the effective on-boarding of new clients.• Responsible for the development and achievement of sales through the direct sales channels.• Focused on growing and developing existing clients, together with generating new businesses.• Regular engagements with Microsoft Sales Partner to discuss Sales generated through pipelines and develop sales forecast to ensure how we can drive and achieve sales targets. • Assisted Sales Executives on Microsoft driven deals and brought them to a close and through this I have been able to close over 80% of pipeline worth over $500k.

•Handling all aspects of CIMA Ghana’s business operational integration processes in relation to converting campus operations to local CIMA Office with all capacity building responsibilities. •Program implementation and sensitization of 1000 prospective members over one year period; overall responsibilities include:•Running CIMA’s operations, implementing program delivery and training activities in accordance with CIMA local office directive.•Organizing and running the CIMA GBC program on campus; leading to the country representation in the International Finals.•Successful execution of the launch of CIMA Campus Club to enable registration and furthering enrollments of prospective candidates.•Coordinating all marketing activities, events organizing and maintaining close relation with all stakeholders by offering timely progress reports and status of any initiative assigned by CIMA local office.•Database management, statistical evaluation of program records, and clear feedback reporting to stakeholders.

•Assisted auditors for the purpose of providing supporting documentation and information on internal process that is required for audit. •Assisted in performing general ledger accounting functions as needed and assigned (e.g. general ledger, purchasing, etc.) for the purpose of ensuring that department functions are completed in an accurate and timely manner during short times of need. •Compiled a wide variety of financial information related to work assignments (e.g. proof resolutions, fuel vendor invoices, capital project funds, etc.) for the purpose of providing required documentation and/or processing information. •Reconciles a wide variety of financial data for the purpose of maintaining accurate account balances and ensuring compliance with established accounting practices. •Provided support to other departmental personnel regarding procedures and program requirements for the purpose of ensuring efficient processing in compliance within MoF policy and established regulatory guidelines.•Maintained a wide variety of financial information, files and records for the purpose of ensuring the availability of documentation and compliance with established policies and regulatory guidelines.

•Introduced, promoted and created awareness of the Global Management Challenge within the university.•Convened group meetings and addressed several campus gathering by delivering presentation on the Challenge.•Recruited lecturers and other influential individuals to champion the Challenge and helped to regularly promote it in the classrooms•Ensured the registration of several teams to compete in the Challenge•Ensured the securing of sponsorship to pay for team registrations.•Served as the coordinator, supervisor and coach in teams’ decision taking and submission of weekly reports.

•Performed circulation desk procedures, such as checking in and checking out materials, registering patrons and collecting fines.•Checked in deliveries of inter-library loan materials.•Processed, repaired/reconditioned library materials.•Shelved library materials and read shelves.•Assisted patrons with ready-reference questions and reader advisory, bibliographic instruction and database searching.•Assisted patrons with mechanical operations of library equipment.•Answered directional questions and referred patrons to appropriate personnel.