Daniel Stephens Email & Phone Number

Sydney Area, Australia

A quick intro about us, we are a Cross Cultural Market Development Agency focused on Chinese audiences in both B2B & B2C environment. Headed by Dr Matt McDougall (one of the key speakers at G20 Brisbane), our team of multilingual marketing experts in Sydney, Beijing, Shanghai, and Auckland, are specifically to help businesses to engage the Chinese market successfully.- Brand Building Strategy- Marketing Strategy- Market Reach (B2B, B2C, Locally and in Greater China)- Consumer Engagement Programs- eCommerce- Reputation Management- Brand Protection & Management- and much moreIndustriesTravel; Tourism & Hospitality; Education; Real Estate & Property; Finance & Investment; Luxury; Food; Dairy; Health ; Wine & Alcohol; FMCG; Auto; Government

Sydney, Australia

Achievements:• 130% to target (2012-2013)• 120% in all four milestones(2012-2013)• Achieved 120% to my Value Package target(2012-2013)• Achieved 150% to my Digital Stand Alone target(2012-2013)• Achieved 500% to my New Business target(2012-2013)• First Choice Leadership Award (August 2012)• First Choice Leadership Award (August 2013)• Customer Satisfaction awards• Incentive winner selling the most Google units• NPS Awards• First Choice Leadership Award (August 2013)• 350% to my new business target(Current)• Port Douglas Trip Winner 2013 achieving 140% to my target• Uluru Trip Winner 2014 Achieving 522% to my targetKey Accountabilities:• Account management through mainly outbound calls and email• Adhering to a strict deadline to close directories at different times• Maintaining & growing existing business accounts/portfolios nationally• Develop strategies to implement a complete engineered solution sell in a consultative manner to new and existing client base• Create business proposals and deliver an end to end solution catered specifically to each client's needs• Implement a tailored solution to meet clients marketing objectives• Cold-calling prospective clients to determine their needs and creating a relationship with view to future business• Interacting with all business types from lawyers to trade workers• Selling/presenting options that suits the customer’s needs after a business needs analysis• Achieving sales targets and customer satisfaction goals• Accountable for any revenue losses• Keeping up to date with new products, services and market trends

Sydney, Australia

• Deliver the team day to day duties• Deliver the required volume of effective coaching• Deliver client service level agreements and KPIs• Report and distribute management information highlighting areas for improvement and those of concern and opportunity• Recommend and implement operational process and platforms improvement• Appraise and develop staff• Training and developing new and existing customer service reps• Liaising with clients and providing solutions to improve the customers experience.