• Direct the daily functional global operations and ongoing system maintenance for PeopleSoft HCM, Work Strategy eComp+ and Oracle imaging tool.• Manage, coach and develop Human Resources Project Coordinators to develop core capabilities around system administration, analysis, HR processes and best practices.• Coach team on how to find and understand the client’s concerns and communicate the purpose and intent of HR Operations processes to the client in routine interactions as well as difficult situations.• Mentor team members on project management including building timelines for deliverables, communicating updates on project progress, and interacting with project team members to ensure that deliverables are on time and without issues.• Help direct reports build a path to achieve career goals through weekly one-on-one coaching and by expanding their duties in areas that they are interested in in a way that fits their skillset and allows them to grow.• Provide direction to technical PeopleSoft team when developing or building out new system functionality to help them understand the intent of the request, problem solve any programming or system design challenges and ensure that the desired outcome for the end user is realized.• Define and manage new projects including implementation of Person Model in PeopleSoft to distinguish employees from contractors; integration of new hire feed from Silk Road on-boarding system to PeopleSoft to increase efficiency and accuracy through automation; expansion of profile management self service tool in PeopleSoft to identify talent and increase employee engagement; creation of road map to implement PeopleSoft 9.2 which will provide greater system capabilities and improved user experience for employees and managers.• Engage cross-functional leaders including Human Resources, Business Development, Technology, Operations and Finance to identify, create and implement system solutions, improvements and procedural best practices.

•Led configuration, testing, launch and training for Oracle imaging tool which integrates PeopleSoft with Oracle Imaging and Process Management, enabling electronic files in Oracle IPM to be accessed from PeopleSoft, which led to improved security, accessibility of employee files and cost savings from saved space. •Managed installation and implementation of eComp+ compensation system from WorkStrategy Inc. into PeopleSoft, including initial and on-going configuration, testing and training, resulting in a more efficient, accurate and secure compensation process.•Designed, built, maintained complex reports in PeopleSoft query, Business Objects and Kronos based on the needs of client population.•Conducted system table configuration and maintenance in PeopleSoft Workforce Administration, Benefits Administration, Payroll for North America, ePerformance and Kronos Time & Attendance.•Trained Human Resources team on the PeopleSoft systems and acted as the Primary point of contact for PeopleSoft questions and system issues.

• Direct the daily functional global operations and ongoing system maintenance for PeopleSoft HCM, Work Strategy eComp+ and Oracle imaging tool.• Manage, coach and develop Human Resources Project Coordinators to develop core capabilities around system administration, analysis, HR processes and best practices.• Coach team on how to find and understand the client’s concerns and communicate the purpose and intent of HR Operations processes to the client in routine interactions as well as difficult situations.• Mentor team members on project management including building timelines for deliverables, communicating updates on project progress, and interacting with project team members to ensure that deliverables are on time and without issues.• Help direct reports build a path to achieve career goals through weekly one-on-one coaching and by expanding their duties in areas that they are interested in in a way that fits their skillset and allows them to grow.• Provide direction to technical PeopleSoft team when developing or building out new system functionality to help them understand the intent of the request, problem solve any programming or system design challenges and ensure that the desired outcome for the end user is realized.• Define and manage new projects including implementation of Person Model in PeopleSoft to distinguish employees from contractors; integration of new hire feed from Silk Road on-boarding system to PeopleSoft to increase efficiency and accuracy through automation; expansion of profile management self service tool in PeopleSoft to identify talent and increase employee engagement; creation of road map to implement PeopleSoft 9.2 which will provide greater system capabilities and improved user experience for employees and managers.• Engage cross-functional leaders including Human Resources, Business Development, Technology, Operations and Finance to identify, create and implement system solutions, improvements and procedural best practices.

•Worked with HR leader to create and implement talent acquisition, performance management, talent acquisition and reward and recognition strategies globally for a highly specialized and experienced client group of over 800 colleagues.•Led the analysis, testing and execution for the integration of the data and data structure for 10 acquisitions ranging from 5 to 300 employees to ensure that the job title set-up, department set-up, payroll set-up and benefits set-up aligned with the MMco structure.•Partnered with HRIS Manager in leading the Marsh Global team for HR conversion from PeopleSoft 8.3 to PeopleSoft 9.1. Created test scripts and led testing for data entry, sqrs and queries. Provided analysis to identify issues and worked with technology to resolve and re-test the issue.•Designed and managed the process for Marsh Anniversary Award Program and Tuition Assistance Program.

•Served as a lead in the administration and process support around core HR processes; year end compensation, talent review, new hire and off cycle salary request process.•Conducted general research and information gathering across MMco related HR policy, process and transactions. •Managed employee related data transactions; ensuring required information was provided, complied with the company’s Corporate Governance and was entered efficiently and accurately.•Provided ad hoc reporting, basic analysis, and assisted with special projects as assigned.

•Data entry and analysis.•Assigned patients to new Primary Care Physicians and scheduled appointments for Patients.•Tracked and evaluated physician panel sizes and schedules.