Daniel Stirling Email & Phone Number

London, England, United Kingdom

Bedford, England, United Kingdom

• I was responsible for identifying potential revenue leakages and analysing data to capture information accurately. I pinpointed abnormalities and logged any deviations within processes.• I served as a crucial link between the commercial team, billing, and operations, ensuring all revenue was correctly captured and billed according to the agreed rates and timelines.• Additionally, I provided analytical and reporting support to the Commercial team as required.• My role demanded a robust understanding of various billing processes to ensure compliance and accuracy. I effectively utilised advanced Excel features like XLOOKUPs, Pivot Tables, Data Validation, and Macros for complex data analysis and reporting.(Role made redundant)

• In my role, I was responsible for overseeing the operation of B2B customer service and managing a team of field technicians, which involved facilitating communication and upholding technical standards to maintain service delivery.• Participating in the planning and execution of an IT project for US dental group MB2 Dental Solutions, I delivered complex client-facing analytics on a weekly basis, presenting intricate data for strategic decision-making.• I demonstrated proficiency in Excel, Print Management, and Solarwinds RMM platforms, utilizing these diverse technical systems in service management roles.

• As a Sales Representative, I carried out sales and networking activities within my assigned territories, fostered important customer relationships, and negotiated with integrity.• In my role as a Field Technician, I handled the installation and maintenance of technical systems and addressed customer issues promptly. These processes required my technical understanding and communication skills.

• As a key member of an eight-person infantry team, I contributed to our success through clear communication and teamwork.• I learned to effectively manage the armoury inventory.

• In my role, I was responsible for maintaining the accuracy and integrity of consignment billing procedures, prioritizing financial consistency.• I diligently rectified any discrepancies, contributing to seamless operational continuity and mitigating financial risks.• Collaboration with the inventory management team was an essential part of my role, promoting cross-functional cooperation for enhanced operational efficiency.• I demonstrated proficiency in essential tools such as Transport Management Systems, SAP, and Microsoft Excel, utilizing these platforms to ensure precise and efficient billing.

Worked as part of a two-man team assisting members of the public, eventually leading and managing an eight-man team of volunteers.