Daniel Stoltz Email & Phone Number

United States

Spokane, Washington, United States

Spokane, Washington Area

• Responsible for developing and managing schedules for 20 employees.• Developed key performance indicators and SMART goals for 20 employees.• Provided detailed one-on-one coaching on a monthly basis for up to 20 employees.• Developed new organizational procedures that increased our member satisfaction survey by 8%.• Developed and executed a yearly budget of over $2 million, ensuring less than 2% variance.• Organized and managed quarterly fundraising events that raised over… Show more • Responsible for developing and managing schedules for 20 employees.• Developed key performance indicators and SMART goals for 20 employees.• Provided detailed one-on-one coaching on a monthly basis for up to 20 employees.• Developed new organizational procedures that increased our member satisfaction survey by 8%.• Developed and executed a yearly budget of over $2 million, ensuring less than 2% variance.• Organized and managed quarterly fundraising events that raised over $50,000 per year. Show less

Bend, Oregon

Some of my responsibilities included:• Resolve customer complaints via phone, email, mail, or social media • Use telephones to reach out to customers and verify account information • Greet customers warmly and ascertain problem or reason for calling • Cancel or upgrade accounts • Assist with placement of orders, refunds, or exchanges

Bachelor’S Degree, Operations Management And Supervision, 3.4

Associate’S Degree, Aeronautics/Aviation/Aerospace Science And Technology, General, 3.7

Other than my degree, I also obtained my private pilot's license with my instrument and multi-engine ratings.

High School Diploma